Recoveries Specialist

1 week ago

Melbourne, Victoria, Australia Procare Group Full time
Join a leading national provider of insurance risk and solutions services

  • Supportive and collaborative team and management
  • Attractive bonus incentive scheme on offer


From a family-started company to an ever-growing leading national business of over 25 years, we're committed to being the most respected national insurance risk and solutions services provider in Australia.

We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.

We love connecting with our customers and empowering them to achieve better results. We are grounded in authenticity and work together to deliver value for our customers through every interaction.

Due to growth within our company, we are seeking a motivated

Recoveries Specialist to come on board and join our supportive, collaborative and hardworking team Ideally you will come from a similar role and will have experience in areas such as loss adjusting, property or motor claims recoveries.

We are looking for a talented communicator who will engage well with key internal and external stakeholders. This role will be an integral part of the team and is a full time position based in our

Burnley office.

Day to day duties of the role will include:

  • End to end management of recoveries matters within a portfolio of claims;
  • Communicate with all stakeholders (internal and external) effectively and efficiently;
  • Negotiate the recovery of claims (both insured and uninsured);
  • Investigation of third parties whereabouts;
  • Focus on the timely recovery of monies whilst at the same time maximising the recovery potential;
  • Ensure the appropriate recording of work via relevant systems and processes;
  • Adhoc administration and other team support as required.

Knowledge and experience required:

  • Ideally 12 years' experience in a claims or similar role;
  • Commercial property and liability claims management preferred;
  • Excellent customer service skills;
  • Excellent organisational and time management skills;
  • Strong negotiation skills and excellent written and verbal communications;
  • Ability to work autonomously;
  • Knowledge of legal and court processes;
  • Intermediate PC skills.

Why Procare?
We offer a thorough induction programme for new starters looking to commence or continue their career in a very rewarding industry

From us, you can expect:

  • Excellent remuneration, benefits and a generous incentive scheme;
  • Access to our external employee assistance programme;
  • Surface Pro laptop and iPhone;
  • Our commitment to your worklife balance combined with a genuine and friendly working culture;
  • Regular staff celebrations, award and charity events;
  • Ongoing opportunities for career progression and development.
If you are looking to join a focused and driven team, as part of a family-owned and led company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you

For more information,

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