L1/2 IT Support Technician

2 weeks ago


Melbourne, Victoria, Australia FourQuarters Full time
Up to $90,000 + super per annum

  • Full Time | Permanent
  • Based on site in Inner Eastern Suburbs

The company

A well-known and highly regarded Melbourne institution with a long and prestigious history of excellence are looking for 2 x Level 1/2 IT Support Analysts to join their high performing team.


About the role

Your role will include:

  • Provide Level 1/2 IT Service Desk and desktop support to internal staff and students
  • Windows and Mac OS support
  • Ensure all tickets are actioned in a timely manner
  • Record all incidents and actions immediately within the internal logging system
  • AV and conference room support

About you
To be successful in this role, you will have some of the below:

  • 2-4 years experience in a level 1/2 service desk position
  • Experience with either MS InTune, Casper and/or SCCM
  • Understanding of conference room AV Support
  • Experience with Office 365, Active Directory and Adobe Creative Suite
  • Excellent written and verbal communication
  • Strong attention to detail
  • Sound knowledge of Windows 10, Citrix Xenapp, Microsoft Office and LAN/WAN Network Technology Concepts.

What's in it for you?

  • Full Time | Permanent
Position
- $80 - 90K + Super

  • Commencing ASAP
  • Opportunity to work for a highly regarded education institution

To be successful in this role you must be eligible to pass a Working With Children Check.

How to apply
If you are well suited to this opportunity, we'd like to hear from you. Please send your resume by clicking on "apply" button below.

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