Current jobs related to After Hours Agent - Fairfield - Wellways Australia Limited

  • After School Care

    4 months ago

    Fairfield, Australia Essential Nanny Full time

    Nanny - Fairfield - $35.00 - $40.00 Per Hour (dependent on experience and qualifications) - A Delightful Young Family - Tuesday and Thursday - 1.30pm - 6.00pm (Extra Hours Offered) - Up to 10 Hours per Week Hours per Week - Fun Loving 8yr Old - ASAP Start Essential Nanny is very happy to be representing this young family again to find their next loving fun...

  • After Sales Account Manager

    2 weeks ago

    Fairfield East, New South Wales, Australia Komatsu Australia Pty Ltd Full time

    About the RoleKomatsu Australia Pty Ltd is seeking a highly skilled and motivated After Sales Account Manager to join our team. As a key member of our sales team, you will be responsible for managing a large and stable client base, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesManage customer accounts, including...

  • After Sales Account Manager

    3 weeks ago

    Fairfield East, New South Wales, Australia Komatsu Australia Pty Ltd Full time

    Job Opportunity:Komatsu Australia Pty Ltd is a leading provider of heavy machinery and plant equipment, with a global presence and a reputation for delivering top-quality products and services.This permanent full-time role will be responsible for managing a large and stable client base as the key point of contact for all after sales support. The successful...

  • After Sales Account Manager

    3 weeks ago

    Fairfield East, New South Wales, Australia Komatsu Australia Pty Ltd Full time

    Job Opportunity:Komatsu Australia Pty Ltd is a leading provider of heavy machinery and plant equipment, with a global presence and a reputation for quality and reliability.This permanent full-time role will be responsible for managing a large and stable client base as the key point of contact for all after-sales support. The successful candidate will be...

  • After Sales Account Manager

    1 month ago

    Fairfield East, Australia Komatsu Full time

    Stable client base within a strong global brand that is well renowned for their quality products. - Genuine career opportunities with an organisation that invest in their staff development. - Great work / life balance with lucrative commission structure **The Opportunity**: Komatsu ANZ has over 3600 employees’ locally with over 60,000 employees around the...

  • Rdas Data Collection Agent

    4 months ago

    Fairfield, Australia CROSSMARK Full time

    We are currently searching for a motivated and enthusiastic person to join our dedicated national team, collecting data within the grocery industry. - Casual role working approx 10hours per week with opportunity to flex up! - Flexible and autonomous role with plenty of support from a national team - Opportunity to represent Australia's largest retail data...

  • After Sales Account Manager

    1 month ago

    Fairfield East, Australia Komatsu Australia Pty Ltd Full time

    The Opportunity:Komatsu ANZ has over 3600 employees’ locally with over 60,000 employees around the world and is renowned for their top-quality machinery supplied into the mining, construction, earth moving and material handling Industries.This permanent full-time role will be managing a large and stable client base as their key point of contact for all...

  • Oshc Before

    4 months ago

    Fairfield, Australia TeamKids Full time

    Love working with primary school aged kids, and want to have fun at work? - Join an "Employer of Choice" in the OSHC space. - Enjoy working with like-minded people and making friends while getting paid? Come Join Teamkids! We're on the lookout for energetic and passionate Educators on a permanent part time basis to join our Outside of School Hours Care...

  • Rdas Data Collection Agent

    3 months ago

    Fairfield West, Australia CROSSMARK Full time

    We are currently searching for a motivated and enthusiastic person to join our dedicated national team, collecting data within the grocery industry. - Casual role working approx 10hours per week with opportunity to flex up! - Flexible and autonomous role with plenty of support from a national team - Opportunity to represent Australia's largest retail data...

  • Property Coordinator

    4 months ago

    Fairfield, Australia Hume Community Housing Full time

    **Property Coordinator - (Metro Sydney)** **ABOUT THE ROLE** As Property Officer you will be the primary point of contact for all leasehold and fee for service properties. Your responsibilities will include, but not be limited to; - Engage real estate agents, private owners and developers to meet Hume’s housing demand - Ensuring property condition and...

  • Oshc Educators Essendon, Avondale Heights

    3 months ago

    Fairfield, Australia anzuk Education Full time

    Ongoing work during term and school holidays - Flexible hours suited for educators studying or with other commitments - Engage and network with a variety of schools anzuk are currently seeking enthusiastic and passionate educators to join our casual OSHC (out of school hours care) team across the inner north region during term (before and after school care)...

  • Junior Pasta Maker

    4 days ago

    Fairfield, Australia Allegria Pasta Full time

    Junior Pasta Maker Wanted!!!! Allegria Pasta in Fairfield is looking for junior chefs/cooks who is passionate about food, wants a healthy work/life balance and after a career in hospitality. Job Role: - Dough making - Using the laminator (sheeting pasta) - Hand cutting and pipping filling - Folding tortelloni, raviolis etc - Following HACCP...

  • Hospitality All Rounder

    3 months ago

    Fairfield, Australia Burgers Anonymous Full time

    Are you looking for any of the followings ? - Fun and supportive work place - On the job training (no previous experience required) - Sponsorship opportunity - Consistence hours - Getting a free feed before or after a shift **Job Types**: Part-time, Casual Part-time hours: 20 per week **Salary**: $21.50 - $27.00 per hour **Benefits**: - Employee...

  • Legal Adviser

    1 month ago

    Fairfield, Australia International Migration Support Full time

    International Migration Support (IMS), established in 1993, is a distinguished boutique migration office dedicated to assisting individuals and families in settling in Australia. As an Equal Opportunity Employer, we pride ourselves on our diverse team of talented professionals. Our team comprises highly qualified and specialised migration agents with years...

  • Customer Service Manager

    3 months ago

    Fairfield, Australia SHINY Full time

    An innovative workwear and promotional clothing supplier, **SHINY** is the leading company for uniforms and decoration in the southern hemisphere. One of the largest employers in the industry, its stellar reputation has been built over 30 years, with an unwavering commitment to exceptional customer service and quality products. SHINY is now seeking a...

  • Accounts Receivable Officer

    4 months ago

    Fairfield, Australia Komatsu Forklifts Australia Full time

    **The Opportunity**: The accounts receivable officer is a crucial role in ensuring the efficient management of our customers' accounts receivable process. This exciting role is available for an all-rounder Accounts Receivable star! In this role, reporting to the Credit and Admin Manager, you will be responsible for everything from managing customer accounts,...

  • Mechanical Fitter

    4 months ago

    Fairfield, Australia 360 Personnel Full time

    Our client is seeking an experienced mechanical fitter to join their team at their Smithfield warehouse. **The Role** - Maintenance of plant equipment - Fixing Machinery - Fit and assemble parts to fabricate production machines and other equipment **Benefits** - Competitive hourly rate and allowances - Great team to work with - Aim to convert to full time...

  • Major Account Manager

    4 months ago

    Fairfield East, Australia Komatsu Full time

    Permanent role with stability - Recognition and awards + Fantastic employee benefits program + Family focus - Permanent role with stability**The Opportunity**: We are currently seeking a strategic and results-driven Key Account Manager to join our team looking after our Quarries business. You will play a pivotal role in managing and growing our key client...

  • Medical Practitioner

    2 weeks ago

    Fairfield, Australia Gorilla Jobs Full time

    About The OpportunityWe are seeking a dedicated and experienced General Practitioner to join our client's vibrant team at their prominent family medical centre in Bankstown.About The CentreOur client operates a highly respected family medical centre located in Bankstown, renowned for delivering quality healthcare services. The centre is equipped with modern...

  • Medical Practitioner

    2 weeks ago

    Fairfield, Australia Gorilla Jobs Full time

    About The OpportunityWe are seeking a dedicated and experienced General Practitioner to join our client's vibrant team at their prominent family medical centre in Bankstown.About The CentreOur client operates a highly respected family medical centre located in Bankstown, renowned for delivering quality healthcare services. The centre is equipped with modern...

After Hours Agent

4 months ago

Fairfield, Australia Wellways Australia Limited Full time

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways

  • Amazing opportunity to join a supportive team on a casual basis and enjoy the flexibility to work predominantly from home
  • $45 per hour (inclusive of 25% casual loading) + penalties + superannuation + salary packaging
  • Showcase your outstanding customer service skills and strong attention to detail

About the opportunity

This is the perfect role for a compassionate generalist who understands the incredible difference excellent customer care can make to those you work with.

As our new After Hours Agent, you will be joining a dedicated team that serves as a centralised point of contact for all staff and external stakeholders, including referrers and participants, and plays an integral part in ensuring the delivery of services to those in our care.

This role will see you supporting our service delivery teams to ensure that continuation of care is maintained outside of business hours. Your responsibilities in line with this include rostering and shift changes, incident reporting and PRN approvals as required. Your well-honed communication skills will be an asset as you will be required to take a trauma informed approach as you support participants and address their queries. You will also be responsible for management of referrals and appropriate incident reporting.

This is a highly varied role that has a high level of autonomy – you will be required develop a firm understanding of processes and be able to think on your feet to reach outcomes to ensure continuation of service to both internal and external stakeholders and be able to recognise when issues or events warrant escalation. Whilst you don't require advanced computer skills, you will need to be comfortable working within our systems to maintain the accuracy of reporting and documentation.

Shifts for this role are varied but fall between the hours of 4pm to 9am on weekdays and any time throughout the day on weekends and public holidays.

This vacancy will be based out of one of our office locations, but equipment will be provided and you will be able to perform your role, for the most part, from the comfort of your own home.

What we offer:

  • Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
  • Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
  • Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
  • Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
  • Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

What do you need?

  • Relevant Tertiary Qualifications, or equivalent experience
  • Strong organisational and time management skills with a demonstrated ability to prioritise and complete assigned tasks in a timely manner
  • Demonstrated excellent interpersonal and communication skills
  • Demonstrated capacity to provide excellent customer service as part of a team
  • Sound ICT skills
  • Satisfactory National Police Records check
  • Right to work within Australia
  • NDIS Worker Orientation Module Certificate
  • Evidence of, or a willingness to undergo pre-employment checks including a National Police Records Check, Working with Children Check – Employee, NDIS Worker Screening Check and Child Safety and Personal History Screening Check (Licensed Care Services)

Please click here to download a copy of the position description to see further details relating to this role.

For a confidential discussion, please contact Tekka Muscat on

Candidates may be contacted and interviewed prior to the closing date. Previous applicants welcome to reapply.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. ​

Job Description Summary

The After Hours Agent will provide staff and participants a centralised point of contact after business hours.
The hours of operation are between the hours of 4pm and 9am Mon – Fri and 24 hours Saturday, Sunday and Public Holidays on a rotating roster.

Culture

We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

24/05/2024