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After Sales Account Manager
2 months ago
Komatsu Australia Pty Ltd is seeking a highly skilled and motivated After Sales Account Manager to join our team. As a key member of our sales team, you will be responsible for managing a large and stable client base, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Manage customer accounts, including servicing, parts, and aftermarket requirements across all of Komatsu's product line.
- Provide out-of-the-box solutions to customers to better embed Komatsu into key accounts.
- Upsell and cross-sell parts and products into existing customers.
- Conduct professional and effective meetings with customers to understand client needs and recommend appropriate products and services.
- Compile quotations, weekly reports, and ensure all opportunities and information are accurately documented.
- Achieve weekly, monthly, and quarterly sales targets while delivering a customer-centric approach with high morals and ethics.
- 3+ years of experience in an Account Manager or Sales Representative position or similar within Heavy Machinery, Plant Equipment, or Manufacturing-based industries.
- Excellent communication and interpersonal skills at all levels.
- Strong negotiation and closing skills.
- A self-motivated individual with a drive to achieve and exceed sales targets.
- Ability to work independently and as part of a team.
- Proficiency within MS Office suite.
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits.
- Financial: Income Protection Insurance provided through our company superannuation fund.
- Career: Recognition, awards, flexibility, further education studies, and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
