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Assistant Venue Manager

3 months ago

Surfers Paradise, Queensland, Australia TGI Fridays Full time

Join the Party at TGI Fridays

Are you ready to turn the fun up a notch? TGI Fridays seeks an enthusiastic and energetic Assistant Venue Manager to join our sizzling team Keep reading if you are passionate about great food, incredible drinks, and creating unforgettable experiences

In Australia, we deliver our famous TGI Fridays experience with great American food, cocktails and service. We seek an experienced Operator to manage our restaurant and ensure we have our values and play a crucial role in overseeing daily operations, leading a team, and driving the success of our organisation.

Our Values

  • Integrity
  • Innovation
  • Guest Focus
  • Empowerment
  • Accountability
  • Responsibility
  • Friday's Factor

What You'll Do:

  • Being a crucial part of TGI Friday's management team, you will be focused on developing your team and delivering quality service to Friday's standards.
  • Monitor online reviews and feedback platforms to assess guest sentiment and take appropriate actions to enhance the establishment's reputation.
  • Importantly, you will know how to get the best out of your team. It would be best if you had prior experience managing people in addition to growing sales, and operating costs and delivering outstanding service in a high-volume, fast-paced environment.
  • Management of staff, including training, rostering and on-shift management.
  • Adherence to and auditing of OH&S and Food Hygiene procedures.
  • Identifying opportunities to build sales and revenue whilst controlling costs
  • Ensuring superior service and quality to ensure delivery of outstanding guest experiences.
  • Drive a positive working environment and lead by example as a senior restaurant leader
  • Rostering, on-shift management and training
  • Stock Control and Costs of Goods
  • Identify sales opportunities.

About you

  • Demonstrated hospitality experience within a high-volume restaurant environment.
  • Qualifications in Hospitality are preferred; however, they are not essential.
  • Proven management experience with outstanding leadership capability and customer service focus.
  • Can-do attitude with the ability to act efficiently and resiliently.
  • Drive to create a supportive culture that motivates and develops your team.

Perks and Benefits

  • A lively and dynamic work environment that celebrates creativity and innovation.
  • Be part of a family that values your ideas and encourages growth..
  • Tantalize your taste buds with free samples of our mouth-watering dishes
  • Perks & Discounts across all brands, TGI Fridays, Sporting Globe & Varsity
  • Rapidly expanding business with opportunities to progress within the company.
  • Strong support and training systems in place to assist the management team, with Head Office by your side.
  • All the tools are necessary for you to work in the business efficiently and effectively.
  • A state-of-the-art restaurant equipped with cutting-edge design
  • Attractive incentives - receive a discount on all meals and participate in the generous TGI Friday's Australia Management Incentive Scheme.