Assistant Bar Manager

1 month ago

Surfers Paradise, Queensland, Australia Marriott Full time

About the Role

We are seeking a highly skilled and experienced Bar Manager to join our team at JW Marriott Gold Coast Resort & Spa. As a Bar Manager, you will be responsible for the daily operations of the Bar/Lounge, ensuring that our guests receive exceptional service and that our standards are consistently met.

Key Responsibilities

  • Supporting Management of Bar Activities and Upkeep
    • Verify high-quality products and presentations.
    • Supervise daily shift operations.
    • Maintain par stocks throughout the various departments by daily monitoring of on-hand inventory.
    • Maintain food handling, sanitation, and cleanliness standards.
    • Operate all department equipment as necessary.
    • Assist floor staff during busy periods.
    • Utilize the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
  • Delivering Exceptional Customer Service
    • Supervise staffing levels to verify that guest service, operational needs, and financial objectives are met.
    • Set a positive example for guest relations.
    • Interact with guests to obtain feedback on product quality and service levels.
  • Modeling and Holding Bar Team Accountable to High Standards of Work
    • Supervise Bar/Lounge in compliance with all local, state, and Federal beverage and liquor laws.
    • Verify compliance with all Bar/Lounge policies, standards, and procedures.
    • Maintain standards for bartender and cocktail service.
  • Facilitating the Performance of the Bar Team
    • Verify that all employees have proper supplies, equipment, and uniforms.
    • Help train employees in safety procedures.
    • Use all available on-the-job training tools for employees.

Requirements

  • Outgoing and approachable attitude, honesty, humble, and respectful nature.
  • Previous supervisory or higher experience.
  • 5-star service experience.
  • Ability to lead team in manager's absence.
  • Drive effective payroll control.
  • Develop team and ongoing training programs.

Benefits

  • Enjoy the benefits of:
  • Unlimited strategic development and career opportunities.
  • Generous accommodation and food and beverage discounts, including all properties within the Marriott International group.
  • Recognition programs to keep you motivated.
  • The best hotel training opportunities provided.
  • Wellbeing and mindfulness programs to ensure you stay healthy.

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