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Client Service Manager

3 months ago

City of West Torrens, Australia Unidex Healthcare Full time
  • Competitive salary and commision structure
  • Based in North Strathfield, NSW

About the Company:

Unidex Healthcare are a privately owned recruitment company established in 2001 and operate across Australia, with our main offices in New South Wales, South Australia and Queensland. Unidex actively recruit for all areas in the healthcare field specialising in Disability Services, Support Services and Allied Health.

The Role:

Due to experiencing significant growth, we are currently looking for full-time Client Services Manager to join our internal team in our office located in Export Park, Adelaide.

Our NSW participant base mainly consists of high complex care participants who predominantly have spinal and brain injuries requiring the support of Support Workers, Enrolled Nurses and Registered Nurses.

This role will be on a full-time basis from Monday - Friday with an immediate start. We also offer a competitive annual salary, lucrative bonus structure and career advancement opportunities.

Key Responsibilities:

  • Supporting the recruitment of staff/care teams (Supports Workers, EN's and RN's)
  • Ensuring all roles are being managed and filled
  • Participant case management (Account Management) - our expertise aligns with providing supports to individuals that have sustained spinal cord and brain injuries
  • Participate and conduct meeting with participants and stakeholders
  • Complete scheduled Service Reviews to ensure we are maintaining high quality care
  • Supporting the recruitment of staff/care teams (Supports Workers, EN's and RN's)
  • Ensure compliance and other organisational governance is upheld
  • Liasing with stakeholders including support coordinators and social workers to generate more referrals

Skills & Experiences:

  • Several years experience within the Healthcare Industry is mandatory
  • Prior recruitment/HR experience (desirable)
  • Comfortable with speaking to candidates and stakeholders
  • Appropriate phone manner
  • Knowledge of NDIS

Please note: two current references are required

If you meet the above criteria and are interested in the role, hit the "Apply" button now.

Human Resources & Recruitment
Recruitment - Agency

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