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IT Operations Manager
2 months ago
We are seeking an experienced IT Operations Manager to join our team at the Royal Flying Doctor Service. As a key member of our organization, you will be responsible for the strategic planning, implementation, and management of our IT functions, products, and services.
Key Responsibilities- Lead and Develop IT Teams: Lead and develop the IT Service teams, focusing on current applications and infrastructure needs, and considering future technologies required.
- Oversee IT Projects: Oversee teams involved in the design, development, and deployment of scalable solutions to achieve business priorities and requirements by managing both the internal IT team and external providers.
- Align Business with IT: Align the businesses with standardized systems that deliver performance and efficiency gains.
- Manage IT Budget: Develop and manage the IT budget for the short and mid-term through commercial assessment and considerations, and strong cost controls.
- Collaborate with National IT Teams: Work with the RFDS National IT teams to evaluate current and future systems platform proposals and keep the local leadership team updated on impacts, opportunities, and changes.
- Ensure Business Continuity: Ensure business continuity and disaster recovery infrastructure, processes, and documentation are in place to enable business operations to continue in the event of a disruption.
- Provide IT Advice: Provide advice to Senior Management and Leadership teams on IT strategic planning and opportunities, IT risk management, and continuous quality improvement.
- Champion IT Change Management: Champion and ensure adherence to IT Change Management controls and process.
We are looking for a knowledgeable IT Manager with proven experience in designing, developing, and implementing systems and solutions. You should have expertise in IT Infrastructure and cloud services design, and hands-on experience in data management. You should also be a motivated leader with an understanding of data governance and healthcare data privacy regulations.
You should be an effective communicator with outstanding collaboration skills and a customer-focused approach to service delivery. You should also be a solution-focused professional with excellent problem-solving skills and a proactive work style.
Requirements- Education: A bachelor's degree in computer science, information systems, or health informatics.
- Experience: 12 years in the Information Technology industry with a minimum of 7 years of management experience in a similar role.
- Technical Skills: Minimum of 7 years of technical experience in systems and solutions design, development, and implementation, and 6 years of technical experience in IT Infrastructure and cloud services design and/or support.
- Data Management: 5+ years of hands-on experience in data management, preferably in a healthcare setting.
- ITIL: Experience in the implementation of ITIL.
We offer a supportive environment where our people are valued, and professional development is encouraged. We are an equal opportunity employer that fosters a positive culture and offers a diverse, safe, and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.