Customer Service Event Staff

2 weeks ago


Redfern, New South Wales, Australia Australian Concert and Entertainment Security (ACES) Full time
ACESGroup is the leading provider of Event and Security Personnel in NSW.

We are an established, respected, and reputable business with more than 35 years' experience in customer service staffing and over 20 years in public domain precincts.

We build successful teams who play a valuable role in keeping the community safe in Sydney's best places._

ACESGroup are seeking motivated customer service professionals to work in our Event Force division providing a high level of customer service to our clients and their patrons across various locations in the Sydney metropolitan area. We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer experiences.

Responsibilities and duties may include:

  • Customer service and guidance information
  • Queue management and line containment
  • Concierge services
  • COVID Safe monitoring and checkin compliance
  • Point of sale services
  • Ticketing and ushering
  • RSA monitoring.

Essential Criteria:

  • Appropriate work rights in Australia
  • Customer service experience
  • Reliability, punctuality and attention to detail
  • The ability to follow specific procedures
  • Willingness to receive the COVID19 vaccination (if required)
  • Responsible Service of Alcohol (desirable)
    .

What ACES has to offer

  • Amazing workplaces (Sydney's best places)
  • Superior career pathways and opportunities
  • Training and upskilling (internal RTO)
  • Convenient sites / locations
  • Flexible rosters, additional work at events
  • Attractive conditions
  • Successful growing company with diverse opportunities.
  • ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion. ACESGroup do not accept referrals from recruitment agencies. _**_Please note that successful applicants will require a range of background, police, medical and reference checks._

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