Protective Concierge

About the role

‍We are seeking a fulltime Protective Concierge (Security Officer) to join our team. You are a technology focused persons who has excellent communication and customer service skills with a proactive attitude.
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Responsibilities & Duties

As Protective Concierge, you will interact with the client, scholars, students, and members of the public in a highly visible role providing professional information services whilst ensuring the safety and security of people and assets.

As the primary liaison point, the Protective Concierge will be responsible for accurate and timely response to all enquiries and developing operational efficiencies to improve performance.

Function room set-up, emergency management assistance, facility bookings, general administrative responsibilities, will combine to underpin a diverse service standard presented by you daily.

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Essential Criteria ‍

• Security License (NSW 1A).
• First Aid and CPR (current).
• Responsible Service of Alcohol Competency Card (current)
• White Card (or willing to attain).
• Fire Warden (or willing to attain).
• Excellent customer service skills, enthusiasm, positive attitude and a drive to get things done
• An intermediate to advanced IT aptitude and a high level of technical curiosity
• Clear and audibly articulate speech for the purpose of radio operations
• Impeccable personal presentation

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What ACESGroup has to offer‍

• Superior career pathways and opportunities
• Training and upskilling (internal RTO)
• Successful growing company with diverse opportunities

About us

ACESGroup is a leading provider of Security and Event Staff Services in public domain, arts, recreational/sporting and commercial/corporate facilities as well as, health facilities in NSW.

We are an established, respected, and reputable business with more than 35 years' experience in customer service staffing and over 20 years in public facilities.

We build successful professional careers for exciting events in amazing places, all while working to keep the public safe.

At ACESGroup, we aim to be a leader in our industry where we don't just offer jobs - we offer long term careers.

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How to apply
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW You can also get in touch for a confidential chat with Ellie or Timmeon on

• ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity_

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