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Senior Administration Officer Ambulatory Services

3 months ago

Brisbane, Queensland, Australia The State of Queensland Full time
Senior Administration Officer Ambulatory Services

Patient Administration Services are looking for a Senior Administration Officer to join their team in a full time capacity. Located at the QEII Jubilee Hospital, the successful applicant will influence and monitor the quality performance in the provision of administrative support using contemporary quality improvement techniques.

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.

We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.

We are committed to creating a diverse and inclusive workplace for our people and our community.

We are part of and proud of the community we serve. We are better together.

Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role

  • Lead, manage and supervise staff by example, by fostering and committing to patient safety and quality in the delivery of health care by maintaining and evaluating safety and quality practices and initiatives and fostering continuous improvements.
  • Apply high level administrative skill and expertise, discretion, problem-solving and judgement to work with a high degree of autonomy and consistently meet deadlines.
  • Supervise staff in line with quality human resource management practices including the Performance Development Plan (PDP) process for all administration staff with the unit. Ensuring compliance with mandatory training requirements, monitoring and recording of flex balances, effective payroll management identifying staff absenteeism and reporting accordingly and participate in the recruitment and selection process in conjunction with Administration Coordinator, Outpatients.

Find out about the role in more detail and how to apply in the attached Role Description.

Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Applicants are encouraged to apply online; please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

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