Team Leader Roster Coordination Unit

1 week ago

Newcastle, New South Wales, Australia Southern Nsw Local Health District Full time

About the opportunity As a Roster Coordination Team Leader, you will be responsible for supporting a small dynamic team to assist with the delivery of roster coordination support across NSW Health Pathology.

Providing a high level of customer service and establishing strong working relationships with staff across all levels of the organisation.

What we can offer you Generous salary packaging options and other fringe benefits Learning and development opportunities, including in-house training with RTO My Health Learning What you'll be doing Responsible for the supervision and service delivery of roster coordination support across NSW Health Pathology (NSWHP).

Interacting and managing Roster Coordination team members in undertaking their key accountability functions.

Provide a high level of customer support by managing and maintaining accurate rostering practices across a statewide organisation, with the ability to provide extended support and training to Roster system users.

Ability to establish strong working relationships with staff at all levels of the organisation and external agencies and stakeholders.

Interested in joining Australia's largest public pathology service? Apply now by addressing the following questions: Proven proficiency in the use of a computerised Rostering System together with Human Resource Payroll Systems experience, and advanced skills in Microsoft Office Applications in a multi professional environment.

Demonstrated high level of organisational and problem solving skills with the ability to successfully manage competing individual and team priorities and meet strict deadlines.

Demonstrated commitment to providing a quality customer focused service and ability to apply quality improvement initiatives to workplace policy and procedures.

Demonstrated ability to provide support and guidance to subordinates and managers in relation to complex pay enquiries and payroll functions requiring interpretation of policies, procedures and Awards.

Ability to supervise staff together with effective interpersonal and written communication skills including negotiation and conflict resolution.
Demonstrated experience in managing and delivering quality roster support services including audit functions with a high level of accuracy.

Understanding and ability to interpret relevant policies, Awards and legislation relating to rostering system pay related matters and enquiries and the ability to scrutinise information and make considered decisions based on the information available.

Well developed communication skills with a focused and responsive approach to providing education and training to new roster coordination staff, employees and managers in Health Roster rostering and roster related systems, procedures and policies.

Working Rights This position is a permanent position.

To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.


Please note:

A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa.

New to NSW Health Pathology? The preferred candidate may be required to undergo a functional assessment prior to appointment.

Talent Pool If the selection panel identifies more than one suitable candidate for the role, an eligibility list will be created for future permanent part time, temporary and casual vacancies.

Our Commitment to Diversity and Inclusion My Profile Create and manage profiles for future opportunities.
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