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Segment Solution Consultant

3 months ago


Sydney, New South Wales, Australia Schneider Electric Norge AS Full time

The Opportunity:

At Schneider Electric, we enable healthcare organisations to deliver high-quality care with digital solutions that address the challenges of today and adapt to those yet to come.

Our digital technologies unify disparate systems for enhanced performance. From electrical systems to building automation technologies, we bring together core systems to help our customers achieve uncompromising clinical outcomes, infrastructure resilience, operational efficiency, and smart energy management. With an integrated range of consulting, field, and digital services, we help our customers do more with less.

Resulting from growth across the business we have an exciting opportunity for a Solutions Consultant to join our team. Flexible on location and reporting to the Healthcare Segment Lead this position will be the catalyst and champion of innovation on IT/OT convergence and will be responsible for influencing and supporting strategic customers in the digitalization of their buildings' portfolio.

They will be responsible to lead customer workshops to uncover and capture the customers use cases, lead the definition of the IT/OT reference architecture to be proposed (involving data strategy, integration and interoperability requirements and the application of Analytics) and provide and explain the business value of the solution to meet the customer expectations.

Responsibilities and Deliverables:

Win business with strategic customers by developing relationships on digital transformation

o Be accountable for the perception by the Segment customers that Schneider Electric is a visionary and value-oriented company.

o Become the trusted advisor in the minds of our strategic customers on digital transformation through IT-OT convergence

o Position our value proposition on digital leveraging the various data platforms, application software and analytics available within the Schneider Electric portfolio

o Support in complex deals and lead conceptual design of technical solutions, using an architecture approach (as opposed to a product approach); Lead technical workshops with customers

o Work with account managers to engage directly with customers for pilots, prescription, customer feedback, and supporting the sales process on digital solutions.

o Work with other Subject Matter Experts across Schneider Electric to bring the right technical support to customer projects

Define IT-OT convergence architectures in commercial buildings

o Development of IT-OT architectures based on the deep understanding of customer use cases and project specifications

o Design clear architectures responding to current and future customer needs

o Turn customer projects into Documented reference architectures and engineering standards that can be reused and author the supporting technical documents.

Generate new business through team support, expertise & innovation

o Identification and development of emerging solutions and client pipelines, by identifying key business problems, analyzing client issues within it, and providing recommendations to the Director of Solution Architecture and Segment Team Leaders

o Enable the account managers to win business by coaching them on solutions and supporting their sales pursuits; Help the team navigate an increasingly complex software environment in Building operations.

o Propose investment in platforms, product lines, M&A and/or strategic software partnerships from an architecture standpoint

o Recurringly test, deploy and service new ideas with clients. Support industrialization and commercialization of the best profitable ideas on reference architectures

Requirements for the role:

· Customer centric mindset: excellent customer relationship skills. Ability to create relationships quickly across customers' organizations.

· Practical experience working in a Software environment, with experience in deploying complex software solutions with a wide range of integrations

· Good knowledge of RESTful standards and web API's (REST, WS-*, JSON, SOAP, XML, JDBC, AMPQ)

· Good knowledge in cloud platforms (Azure, AWS, Google)

· Good understanding of networks and network design

· Knowledge of Enterprise security (IPSec, SSL/TLS, firewalls, certificates, key management)

· Experience in the development and influence of specifications to embed software in project requirements

· Strong capacity to foster collaboration & networking, and work transversally across the organization

· Structured way of working; Good attention to detail

· Confident speaker able to lead technical workshops with customers

· International, multi-cultural mind-set and approach

· Business Developer - Resourceful and self-starter attitude, interest to roll-up one sleeves, get things done and push the organization to deliver

· Team Player - Passionate and dynamic professional with the energy and ability to build trust and foster collaboration across a complex matrix environment; Collaborative team-oriented style

· Role Model - Demonstrates strong personal leadership in line with Schneider Electric values

Why You?

You are someone who gets excited by innovation and transformation. A highly driven professional, that wants to work for a values-based organisation whose solutions are leading edge. You are focused, collaborative and passionate about the work that you do.

We don't want to narrow the field; however, we do believe that instrumental to your success in this role will be your previous pre-sales, tendering, technical or project execution experience. Ideally, you will have demonstrated experience in solution building and collaborative work, coupled with strong BMS, Security, IT, IoT, cyber security understanding and healthcare market knowledge.

Furthermore, the critical interpersonal skills required for this role include; ability to identify and build relationships with key stakeholders, excellent communication skills and active listening skills with the ability to translate customer needs into business solutions.

Benefits:

· Flexibility at work and global family leave

· Opportunities for professional growth and career advancement

· Comprehensive benefits package

· Local and Global support at your fingertips

· Working in a well-balanced team, in a diverse, inclusive and collaborative environment

· Option to participate in our Share Program, with discounts and company contribution for employees

· Potential opportunity to purchased further annual leave

· Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes

We're a great place to work but we are continually striving to be the best place to work, join us and see how

If you are an enthusiastic and driven solutions professional looking to take on a challenging and rewarding role in the software industry, we would love to hear from you

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your Meaningful, Inclusive and Empowered career at Schneider Electric.

€34.2bn global revenue
+12% organic growth
employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.


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