Operations Officer

1 week ago


Ipswich, South Dakota, Australia The State of Queensland Full time

Transport and Main Roads (Organisation site )
Policy and Regional Operations; Passenger Transport Integration; Translink; Ipswich

The Regional Operations team (Passenger Transport Operations, Translink) in Ipswich are seeking a motivated and customer service centric Operations Officer to join the team on a Permanent, Full-time basis.

In the role of AO4 Operations Officer you will handle frontline customer service, resolve complex complaints, and provide key advice to industry stakeholders. You'll also oversee data systems, coordinate school transport operations, and ensure compliance and performance under service contracts.

#WeAreTMR

We are seeking someone who:

• Possess proven customer service abilities, strong communication and problemsolving skills, and the capacity to manage complex complaints.

• Has a track record of making thoughtful decisions and exercising judgment in determining when issues need to be escalated.

• Meticulous planning and organisational skills to deliver high-quality results within specified timeframes.

• Demonstrates sound governance by following legislative and policy frameworks, evaluating solutions, and mitigating risks effectively.

If this sounds like you, we encourage you to apply for this exciting opportunity.

We can offer you benefits such as:

• Work life balance including access to Flexible Work Arrangements

• Generous superannuation (employer contribution of up to 12.75%)

• Salary sacrificing options

To be considered for this vacancy, follow the "How To Apply" instructions in the role description below.

Applications to remain current for 12 months.

Job Ad Reference: QLD/570681/24

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

  • Keyword
    Please use * for wildcard searches.
  • Search exact phrase
    Check to search for the exact phrase. Uncheck to return jobs that contain any of the keywords.
  • Location
    Hold down the control (Ctrl) button and use your computer mouse to select multiple options
  • Occupational group
    Hold down the control (Ctrl) button and use your computer mouse to select multiple options
Salary (yearly) Leave blank if you are searching for casual jobs
  • Minimum
  • Maximum
Total Remuneration Only used for Senior Medical or Executive positions

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

#J-18808-Ljbffr
  • Operational Officer

    1 week ago


    Ipswich, South Dakota, Australia The State Of Queensland Full time

    Start a new journey with West Moreton Health Looking for motivated individuals to join our Rural Operational Services Team as a Cook Casual opportunities available Job details Position status Position status Casual Position type Position type Non Standard Hours Occupational group Occupational group Services & Hospitality Classification Classification OO3...

  • Maintenance Officer

    1 week ago


    Ipswich, South Dakota, Australia Compass Group Pty Limited Full time

    Maintenance OfficerMonday to Friday role – no weekend or public holiday work (no shut down during school holidays)Work close to home – Bellbird Park school locationCareer growthDelta Facilities Management delivers a range of critical services across general maintenance and cleaning. Supporting the Queensland School Project, our teams work across a range...


  • Ipswich, South Dakota, Australia The State of Queensland Full time

    Children, Youth Justice and Multicultural Affairs (Organisation site ) Child and Family; Region – Southwest; Service Delivery – Child and Family; Springfield Central To provide advice, support and assistance to maintain accurate and effective office and information systems including administration information, management of financial and human resource...


  • Ipswich, South Dakota, Australia Australia Post Full time

    Press space or enter keys to toggle section visibility Name Revenue Protection Officer Site / Location Ref # Entity Australia Post Opening Date 10-Jun-2024 Suburb Redbank City REDBANK State Work Type Fixed Term Full Time Length of Assignment 12 months Description & RequirementsPress space or enter keys to toggle section visibility Based at...


  • Ipswich, South Dakota, Australia Boeing Company Full time

    Senior Technical Officer - Avionics | RAAF Base Amberley Senior Technical Officer - Avionics Posted on 17-May-2024 Application Close Date: 31-May-2024 Location: Category: Position Type:Permanent Job Reference: BOE/ B Attachments: Share This: The Opportunity -In partnership with the ADF and the Commonwealth, Boeing Defence Australia (BDA) provides aircraft...

  • Office Manager

    1 week ago


    Ipswich, South Dakota, Australia Silkstone Doctors Full time

    We have an opportunity for an Experienced Office Manger to join our team at Silkstone DoctorsWe require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to...


  • Ipswich, South Dakota, Australia The State Of Queensland Full time

    Corporate Strategy and Performance Officer Are you ready to be a vital part of West Moreton Health's strategic journey? As we enter the next phase of our strategic planning cycle, we are seeking a dynamic and enthusiastic Corporate Strategy and Performance Officer to join our Strategy Engagement and Communications team.This role is pivotal in shaping the...


  • Ipswich, South Dakota, Australia Ipswich City Council Full time

    Career Opportunities: Service Delivery Officer Requisition ID Posted - Information and Communication Technology - Full Time As Service Delivery Officer, you will be part of the ICT Service Delivery team and play a vital role in enabling the delivery of technology services including service management, incident and change management, continual service...


  • Ipswich, South Dakota, Australia The State of Queensland Full time

    Queensland Corrective Services (Organisation site ) Lockyer Valley Correctional Centre; Custodial Operations; Statewide Operations; Lockyer Valley - Gatton A Sentence Planning Officer will contribute to the day to day operations of Sentence Management Services performing sentence management functions either in a correctional centre or other designated...

  • Crewing Officer

    1 week ago


    Ipswich, South Dakota, Australia Fred. Olsen Cruise Lines Full time

    In recent years, we have seen a new era emerging in cruising.There is a trend for everything to get bigger and busier, and for a cruise to be seen as an alternative to a large luxury resort, with a limitless flurry of activity.But this is not for usWe believe there is another way to cruise. A way that is based on five generations of seafaring.Where cabins...

  • Compliance Officer

    1 week ago


    Ipswich, South Dakota, Australia Ipswich City Council Full time

    Career Opportunities: Compliance Officer (Litter and Dumping Requisition ID Posted - Inspections/Investigations/Licensing - Full Time The Compliance Officer Litter and Dumping role sits within the Compliance Branch of the Planning and Regulatory Services Department and offers an exciting opportunity to work within a multi-disciplinary team involved in the...


  • Ipswich, South Dakota, Australia The State Of Queensland Full time

    Practice; Community Visiting and Advocacy; Office Of The Public Guardian; Brisbane City The Senior Advocacy Officer (SAO) provides support to operational teams across CVA and will report to a Community Visiting and Advocacy Manager (CVAM) located in the Central Office (Brisbane).The SAOs are responsible for contributing to policy and practice development...


  • Ipswich, South Dakota, Australia Challenge Community Services Full time

    The roleChallenge Community Services is currently looking for a dedicated and passionate full-time Operations Manager to join our Accommodation team based at Ipswich QLD.The Operations Manager - Accommodation is responsible for leading and managing the effective and efficient operation of a portfolio of accommodation services with clients receiving or...

  • Compliance Officer

    1 week ago


    Ipswich, South Dakota, Australia Ipswich City Council Full time

    Career Opportunities: Compliance Officer (Animal Management Requisition ID 3005 - Posted - Inspections/Investigations/Licensing - Full Time Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state's fastest growing city and...


  • Ipswich, South Dakota, Australia The State of Queensland Full time

    The Administration Support Officer, is responsible for providing, developing and maintaining an efficient, effective, ethical and confidential administrative and secretarial support service to the Nursing Director and the Clinical Director within Prison Health Services.This position operates with a high degree of independence in performing the duties of the...


  • Ipswich, South Dakota, Australia West Moreton Health Full time

    Corporate Strategy and Performance Officer This role is pivotal in shaping the future of our health service.You will have the opportunity to work directly with key stakeholders and our incredible community, contributing to our strategic and operational planning.Your efforts will ensure that West Moreton Health thrives in a constantly evolving environment.As...


  • Ipswich, South Dakota, Australia The State Of Queensland Full time

    School Technical Officer - Ripley Valley State School Education (Organisation site ) Metropolitan South Region, Early Childhood and State Schools Division Ripley Valley State School is seeking a skilled School Technical Officer to join our team In this role, you'll play a pivotal part in managing the school's information and communication technology (ICT)...


  • Ipswich, South Dakota, Australia The State of Queensland Full time

    Queensland Corrective Services (Organisation site ) Southern Queensland Correctional Centre; Custodial Operations; Statewide Operations; Spring Creek Queensland Corrective Services is a top-tier forward thinking public safety agency, committed to the humane containment, supervision and rehabilitation of offenders. Every day, our work makes Queensland a...


  • Ipswich, South Dakota, Australia The State of Queensland Full time

    Administration Officer Infrastructure & Assets Provide High level secretariat and administrative support including the ability to work under pressure, manage competing priorities and bring tasks to completion, along with providing support to the Leadership Team. • Temporary Part-time opportunity for up to 6 months (0.6 FTE) Provide efficient and effective...


  • Ipswich, South Dakota, Australia The State Of Queensland Full time

    We are currently seeking a motivated and experienced individual to backfill the Chief Digital Officer for 3 weeks Flexible, full-time opportunity As an advisor to the Executive Leadership Team the Chief Digital Officer will ensure West Moreton Health meets the highest standards in digital excellence.This role will lead the digital transformation agenda and...