Disability Services- Operations Manager- Ipswich

7 days ago

Ipswich, South Dakota, Australia Challenge Community Services Full time

The role

Challenge Community Services is currently looking for a dedicated and passionate full-time Operations Manager to join our Accommodation team based at Ipswich QLD.

The Operations Manager - Accommodation is responsible for leading and managing the effective and efficient operation of a portfolio of accommodation services with clients receiving or eligible to receive NDIS SIL funding or similar funding.

The role also focusses on creating and maintaining a highly performing team culture, is sensitive to, and promotes, cultural diversity and acceptance, while ensuring the services adheres to the principles and objectives of the Disability Service Standards (DSS) and another appropriate legislative requirements.

About you:

We're looking for a natural leader, someone who can seamlessly supervise, mentor, and coach others, guiding them towards their fullest potential. Building strong and collaborative relationships both within our organisation and with external partners is key. We value someone who is committed to continuous improvement and innovation, always looking to improve their performance.

Essential Selection Criteria:

  • Certificates: Certificate IV in Disability, Community Services, or related field; Current First Aid Certificate
  • Experience: Minimum 3 years in Disability or related field; demonstrated ability to lead culturally diverse teams; experience managing budgets
  • Skills: In-depth knowledge of disability sector, including NDIS funding and SIL submissions; ability to work autonomously with excellent time management; strong communication, organization, and negotiation skills; proficiency in systems management (databases, Microsoft Office)
  • Requirements: Valid Working with Children's Check, NDIS Workers Screener check, and National Police Check; unencumbered Australian Driver's License and Australian Working Rights
  • Bonus: Qualification and/or relevant experience in leadership; proficiency in interpreting and implementing the NDIS efficient price model; proven experience with person-centered service delivery

Desirable Criteria:

Having a degree in Social Science, Health, or a relatable field is an excellent foundation. Have you had the opportunity to participate in the establishment of new services or navigate complex changes? we would love to hear about it. Additionally, if you have experience in providing operational support and mentorship to team leaders, that would also be a benefit

The Benefits to working with Challenge Community Services

  • Competitive pay rates based on qualifications and or experience.
  • Salary Package up to $15,900 tax free pay per fringe benefit year. Increase your take home pay
  • Entertainment/Meal Card. You can use up to $2,650 of your pre-tax income per year in addition to your tax-free limit for living expenses.
  • Novated lease- when you package your car, you pay a portion of the vehicle's costs out of your salary before tax is calculated. This reduces your taxable income and effectively increases your take-home pay.
  • Negotiated extra leave, buy EXTRA annual leave that you can take or even get paid out as a saving incentive.
  • Training and development opportunities.
  • Annual Flu Vaccination
  • Day Off on your Birthday
  • Job satisfaction – helping to make a difference in the lives of people with a disability.

How To Apply

Confidential enquiries can be made by contacting Andrew Keenan via email

When applying, please ensure you include a cover letter, resume and address the essential selection criteria as part of your application.

To apply and view the Position Description please click on the 'apply now' button below or visit our website:

Challenge Community Services is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander (ATSI) and Culturally and Linguistically Diverse (CALD) backgrounds.

Closing date: 10th May 2024


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