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Program Change Lead

3 months ago


Inner West, Australia NSW Government Full time

You can be part of the team that enables significant service improvements for our people.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

An exciting opportunity has arisen for a Program Change Lead to join the Change Management team in Strategy, Portfolio & Investment (SP&I). This role will be supporting the Electrical Isolation Improvement Program (EIIP) within Engineering & Maintenance branch in Sydney Trains. This is a temporary fixed term role for up to 8 months.

In this role, you'll:

  • Be embedded within a largescale strategic program team, partnering with EIIP Program Lead and reporting to the Director Program Management Office whilst being part of a central Change team.
  • Work closely with the project leadership team, you will be instrumental in devising and executing strategies that enhance change management, communication, and adoption.
  • Be responsible for supporting change activities across two different streams of work which will require customised change plans based on the proposed solution and technology.
  • Play a critical role in delivering a tailored change management plan across various audiences that supports seamless business integration and user adoption.
  • Lead a small team of direct reports and drive the program change approach in consultation with key stakeholders.
This is a TSSM level role offering an attractive remuneration package.

Please click here to view the Role Description.

About you


You are authentic, collaborative, experienced, driven and a customer-centric change professional with a track record delivering large-scale, safety & operational-critical transformational programs in a highly regulated and unionised environment.

Your expertise includes working on multidisciplinary programs, developing and implementing change plans and communicating impacts to the business.


Your resilience, determination, and ability to overcome unexpected challenges that can arise in a large and ever-changing highly industrial landscape will prove beneficial to your success.

You will ideally hold a certification or qualifications in change management such as Prosci and have knowledge of project management methodologies such as Prince2, PMBOK, Agile.


Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.


At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do.

We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

Applications close: 11:59 pm Monday 20 May 2024.

People living with disability are supported throughout the recruitment process and at work.

Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.