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Program Test Manager

1 month ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

**Sydney, Brisbane, OR Melbourne**
- **Work on one of the largest digital transformation projects Suncorp has ever undertaken**:

- **Help shape what Testing looks like at Suncorp**:

- **Collaborative and supportive team, working closely with the Program Director**

We’re never just satisfied with how things are - because we know how things could be and it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**About the role**:
This is a fantastic time to be joining Suncorp as the industry goes through significant change. One of the largest transformation projects ever undertaken by Suncorp, you will join at the beginning phase of this exciting initiative which is expected to run for 5+ years.

We are looking for an experienced Program Test Manager who really wants to make their mark on the testing environment at Suncorp. You will be an avid problem solver, an inspiring manager and have the drive and passion to get things done. Given the seniority of this role you will be expected to be office based three days per week and work from home two days per week.

Suncorp has an enviable reputation for our collaborative and supportive culture, with a strong focus on career development.

**What you’ll do**:

- Lead the testing for the program including all aspects of program testing, environment management, testing tooling and test automation approaches.
- Provide quality & test advocacy, resource planning & management, resolution of issues that impede the testing effort, and regular status updates to key stakeholders.
- Supervise, direct and co-ordinate the activities of Environment Managers, Program Test Leads, Tribe Quality Leads, Test Analysts, and business testers in line with Suncorp’s Quality Assurance and Business Acceptance Testing Frameworks, building a high performing team.
- Responsible for high level defect tracking, test execution tracking and determining system readiness for critical project phases.

**What you’ll bring**:

- ISTQB Certified Tester Advanced Level Certification (CTFL) - mandatory
- Minimum 3 years Insurance Industry experience and a minimum 5 years of previous Test Management experience in large scale program setting
- 3+ years working within an Agile environment
- Evidence of building high performing teams; as well as maintaining strong relationships with vendors, technical staff, and customers
- Advanced interpersonal and negotiation skills, with proven ability to interpret problems, identify key issues, and provide recommendations to build effective solutions
- Demonstrated advanced understanding of testing frameworks, quality processes, business risk profiling and analysis
- Demonstrated advanced understanding of defect management and resolution processes
- Understanding of SDLC (Systems Development Life Cycle) and STLC (Software Testing Life Cycle)

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group fa