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Operational Administrator
3 months ago
About the role:
The Operation Administrator plays a crucial role in supporting the sales processing and is primarily the administrative process of sales transactions and monitoring the progress of the development and sales process from launching the projects, reservations, and sales enquiries, and resolving the outstanding issues upon exchanging contracts, through to the settlement of the properties.
Responsibilities:
Launch Projects:
- Review project basic information and details on the system of prelaunch preparation.
- Review the properties list and vendor price list on the system; provided by listing agents to ensure the layout and the price are accurate by the vendor stock list or the agency agreement lot schedule details.
- Liaise with marketing to ensure the marketing collateral materials are updated on the system.
- Liaise with Contract Admin to set up the sales commission, and bonus commission structure as per Justin's discretions.
- Set up Option Discount Offers, and buyer's incentive promotions whenever applicable; provided by listing agents as per the supplementary agreement.
- Updating stock availability and pricing (including future effective price) whenever needed to reflect the most updates received from the developer.
Sales Transaction Processing and Tracking - From Reservation to Pending to Settlement
Reservation Processing
- Sales enquiries about the reservations including sales price, amendments of terms in the contract, deposit by instalment terms, special requests, etc.
- Prepare contracts and relevant documents including rebate letters, etc.
- Send out and update sales advice whenever there were changes including changes in purchaser names, solicitor details, contact person, terms of exchange conditions etc.
- Liaise with vendors and solicitors to resolve any outstanding issues and follow up on each sale transaction till the exchange of contracts.
A thorough job description will be provided. All w**orking environment is on site - if this sounds like you APPLY NOW and someone from our team will be in touch