Customer Service

Manager Customer Engagement, Ongoing, SydneyThe Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground running,...

Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities availableDCS is a great place to work, and it's not just us saying thatOur values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public...

Customer Case Officer - NSW Small Business Commission (Aboriginal Targeted)- Grade: Clerk Grade 5/6- Salary range: $89, ,982 + superannuation and leave loading- Duration: Ongoing position available, with the possibility of a talent pool- Applications Close:Thursday 1st June 2023 [9:59am]- Location: Parramatta, 4PSQAbout the Opportunity Join a highly...

Manager, Aboriginal Customer Engagement & Policy (Aboriginal)Grade 11/12, OngoingLocation:SydneyAbout this roleDo you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the Aboriginal Outcomes Unit...

Service DesignerTemporary role (up to end of March 2024 with view to extend)About the roleWe are seeking a highly motivated Service Designer to join our team. The Service Designer will be responsible for developing and driving the design of customer-focused, innovative digital user experiences that meet the user needs, organisational outcomes, and NSW...

You're willing to try complex and diverse work.You'll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.In this role, you'll:This role will see you resolve escalated requests and disputes related to Tolling ticketing or concession schemes.You will: Manage...

Customer Concierge OperatorDigital Service RepresentativeParramatta Contact CentreCustomer Concierge Operator - SNSW Clerk Grade - starting annual salary $58,346 (pro rata)Digital Service Representative - SNSW Clerk Grade 2/- starting annual salary $58,346 (pro rata)Superannuation and annual leave loading is in addition to the above salary rangesDigital...

Service Delivery Lead Grade 9/10 role 6 months opportunity with potential for extension or conversion to ongoing Starting salary of $116,211 base + 10.5% super and flexible working arrangements Reporting to: Principal Product Owner Immediate Start within Revenue DigitalDo you want to...Work in a supportive and collaborative Squad in Revenue NSWWe have an...

Graphic Designer, temporary up to 12 months with possible extension.An exciting opportunity has arisen for a Graphic Designer to join our warm, fun, and friendly Design & Communications team within Spatial Services, a division of the Department of Customer Service (DCS).To this end the Design & Communications team operates across DCS to ensure effective...

DCS Grade 11/1- Base salary $134,411 to $155,445 + super Temporary full time opportunity until June 2024 with potential to extension or become permanent Flexible working arrangements (remote working options, compressed flexible hours and more)What's the Job?Working as part of an Agile Program Delivery team, this role is responsible for driving an agile...

A couple of exciting opportunities to work in a dynamic team and showcase your customer research, collaboration, communication and stakeholder engagement skills Challenging and rewarding Mid level role offering great exposure and opportunity contribute in a meaningful way to improve the effectiveness of a progressive state government organisation 2 Fixed...

Exciting opportunities to work in a dynamic team and showcase your customer strategy, analytical, communication and stakeholder engagement skills:- 2 Permanent full-time roles based at Sydney (flexibility offered):- A challenging and rewarding role offering great exposure and opportunity to contribute in a meaningful way to the future of Sydney and the state...

Other (Information & Communication Technology) Clerk Grade: DCS Grade 9/10Employment Type: Ongoing permanent fulltime roleLocation: Sydney CBD - McKell buildingSenior Technical Data Centre SpecialistThe Department of Customer service manages the NSW governments data centres through a shared commercial partnership. We provide support and expertise to new...

Government - State (Government & Defence) Manager Strategic CommunicationsClerk Grade: 11/12Employment Type: OngoingHybrid working arrangements are supported with regular attendance in the Department's Haymarket office.This role sits in the Media and Communications Directorate.About the teamThe Strategic Communications team within the Brand, Digital and...

Assistant Technical Officer.- Grade 5/6. Salary commencing from $93,295 p/a + Super Multiple Ongoing roles Hybrid flexible working with a regular landing day at our Parramatta locationThese roles sit within the Business Taxes team within Revenue NSWAbout the team:As NSW's principal revenue agency, Revenue NSW administers state taxation and revenue for and...

Manager Strategic CommunicationsClerk Grade: 11/12Employment Type: OngoingHybrid working arrangements are supported with regular attendance in the Department's Haymarket office.This role sits in the Media and Communications Directorate.About the teamThe Strategic Communications team within the Brand, Digital and Communications division of the Department of...

Developers/Programmers (Information & Communication Technology)Role type: Ongoing/Permanent, full-time opportunity Salary: DCS Clerk Grade 9/10 - base salary starting at $120,859 Location: Remote, anywhere in NSW, flexible working arrangements available.Are you an experienced and talented Senior Power Platform Developer looking for an exciting challenge?Look...

Media AdvisorClerk Grade: 7/8Employment Type: Temporary till 24 April 2025, Full-timeHybrid working arrangements are supported with regular attendance in our McKell office.This role sits within the Customer Delivery and Transformation Division in the Media Team.About the teamThe team you will be joining is dynamic, agile, focused, professional, respectful...

**Principal Strategy Lead Temporary up to 12 months**Flexible location role can be based in Sydney / Bathurst / Gosford / Tweed HeadsHybrid working options available and all flexible working arrangements considered including part-time, part-year and job-shareAn exciting temporary opportunity has arisen for a Principal Strategy Lead to join the NSW Telco...

The Building Commission NSW is seeking a visionary leader to champion quality, safety, and innovation in building practices across the state.The Building Commission NSW oversees the construction industry in the state and plays a pivotal role in elevating standards and uniting diverse stakeholders under a cohesive regulatory framework. Through a strategic...