Service Receptionist

7 days ago


South Morang, Victoria, Australia Eagers Automotive Full time
Supportive team | Positive workplace environment

  • Large range of employee benefits | Access to health + wellbeing support
  • Largest automotive retailer | Opportunity to develop professional skills/career
  • South Morang Toyota is a part of Australia's most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, and a footprint in every capital city
- there are endless options for progressing your career. We are more than just automotive retailer; we are a multi-faceted cohort of _

_great people doing great things._

South Morang Toyota is now seeking an energetic, professional and motivated Service Receptionist to join our high volume Service department.

About this role


The role is to assist our busy team with provision of a high quality customer service experience for all callers and guests to the dealership on a daily basis.


  • Connect with customers at the desk and over the phone, build rapport quickly and act with integrity
- always.

  • Deliver an exceptional customer experience with a high level of professionalism.
  • Be hungry to learn and humble when mistakes are made
- we are human after all.

  • Use your owner's mindset to manage your time, prioritize the important tasks and ensure that you meet service deadlines.
  • Be agile and flexible to change.


We are looking for someone who possesses a professional and efficient manner at all times, that understands the importance of great guest service and promotes a positive brand image.


Do you have?

  • Strong administration skills
  • Working knowledge of MS Office Suite including MS Outlook and Excel
  • Ability to understand customer requirements and provide service to a high level
  • Manage and schedule customer service bookings
  • Ability to meet deadlines and communicate when this is not possible
  • Ability to provide a consistent high level of customer service during busy times in reception and on the phone
  • Welldeveloped written and spoken communication skills
  • A valid drivers licence

Here is why you should join Australia's largest automotive retailer:

  • We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
  • We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
  • Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Ask us about flexible working arrangements_
  • As part of Eagers Automotive, we strongly believe in our

Core Values:
_
**_Integrity | Inclusiveness | Owner's Mindset | Agility_

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