Support Desk and Document Management Administrator

2 weeks ago

Brisbane, Queensland, Australia PERSOLKELLY Full time

PERSOLKELLY is seeking ICT Support Desk and Electronic Record Management Administrators to work with our Government client in Brisbane City.

- ASAP Start - AO3 and AO4 Roles - Queensland Government Team - Brisbane City Location

PERSOLKELLY is seeking
_Support Desk and Electronic Record Management Administrators_ to work with our Government client in Brisbane City.

_In these roles you will be responsible for:_

  • Lead the implementation of periodic system upgrades, including system design and configuration, user acceptance testing, change management, data conversion and updates to procedures and documentation.
  • Undertaking projects into specialist areas as required and providing high level professional advice for Records and eDRMS solutions within the Department
  • Analyse business requirements and identify information management improvement opportunities
  • Review document and recordscentric business processes to increase effectiveness using eDRMS and the optimal management of electronic document and record management
  • Clearly communicating complex information management issues to a diverse range of target groups
  • Leading the development and administration of an information reporting framework, including statistical, quality audit, security and archiving reports.
  • Developing policies, procedures, standards and work instructions relating to the management of documents and records using an eDRMS
  • Liaising with other records and information management practitioners and professionals to maintain an effective user network and develop professional knowledge and skills in the area of business information systems.

_About You:
_

  • For this role, we will consider how well you:_
  • Demonstrate the ability to administer and maintain an eDRMS, including the development, configuration, testing and implementation of recordkeeping solutions.
  • Demonstrate the ability to deliver training to ensure appropriate use of eDRMS technology.
  • Demonstrate highlevel problem analysis/resolution skills and the ability to develop innovative solutions to complex problems.
  • Have well developed communication skills including negotiation, consultation and training experience across a diverse range of clients and stakeholders.

Job reference number:
Please note only successful applicants will be contacted.

QLD Licence

  • LHL02514D2P2F

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.


We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.


So it's over to you. If you would like to join our team, please APPLY now.
**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

  • it help desk support

    2 weeks ago

    Brisbane, Queensland, Australia CoreStaff Full time

    At CoreStaff we pride ourselves on looking after our employees, engaging with you onsite, and rewarding you for doing a great job. Feel like part of the Crew, not just another candidate sent to an assignment and forgotten about.About Our Client:Our client, based in Brisbane, QLD is seeking experienced IT Help Desk Support for ongoing day shift Monday to...

  • IT Service Desk Officer

    2 weeks ago

    Brisbane, Queensland, Australia Halcyon Knights Full time

    Contract to Perm Opportunity Plenty of parking onsite Opportunity to support a national construction companyOur client is a National Civil Construction company and they are seeking an experienced IT Service Desk Officer to join their team on an initial contract basis, with view to go permanent after a few months. As the IT Service Desk Officer, your primary...

  • Service Desk Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Building and Construction Commission Full time

    ABOUT US:Queensland Building and Construction Commission (QBCC) is a Queensland Statutory Authority established to regulate the building industry and ensure maintenance of proper building standards and remedies for defective building work.QBCC also serves to educate, protect and support the community and the Industry via licensing and registers, education,...

  • Document Writer

    2 weeks ago

    Brisbane, Queensland, Australia Hudson Australia Full time

    Our Queensland Government client is seeking to engage an experienced Document Writer. You will be responsible for providing high level and confidential support including the coordination and control of correspondence, policy and procedures, and training material, including liaison with state and regional staff on matters requiring direction, information or...

  • Support Desk Officer

    2 weeks ago

    Brisbane, Queensland, Australia Premier and Cabinet Full time

    About Us: At the Department of the Premier and Cabinet (DPC), our primary responsibility is to provide support and guidance to the Premier and Cabinet to effectively deliver on the government's priorities, commitments, decisions, and objectives for the betterment of the community.The Information Technology and Services team comprises 34 staff, within the...

  • IT Service Desk Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Talent Web Full time

    Title:IT Service Desk AnalystLength:Permanent Location: BrisbaneSalary:$65k + Super The role:As an IT Service Desk Analyst, you'll be the first point of contact for all IT-related inquiries and issues within our vibrant and fast-paced company. You'll play a key role in ensuring the seamless operation of our IT systems, providing exceptional customer service...

  • General Manager

    2 weeks ago

    Brisbane, Queensland, Australia Kyocera Document Solutions Full time

    Management (Information & Communication Technology) When you join Kyocera Document Solutions Australia, you are joining an organization that is deeply rooted in the Philosophy of "doing what is right as a human being".Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability, and a...

  • Service Desk

    2 weeks ago

    Brisbane, Queensland, Australia Office of Industrial Relations Full time

    Key responsibilitiesIn the role of Service Desk and Testing Consultant you will undertake activities relating to the installation, configuration and maintenance, testing, administration and support of Information Technology and Telecommunications to meet the needs of the Office of Industrial Relations.Accountabilities include: Provide first and second level...

  • Service Desk Officer

    2 weeks ago

    Brisbane, Queensland, Australia u&u Recruitment Partners Full time

    u&u Recruitment Partners are proud to be partnering with several key clients to built out their ICT Support functions. We are currently recruiting for multiple Service Desk Officers (Lvl 1 / Lvl 2) in both day rate contract and 12-month fixed term capacities.Service Desk Officer (12-month fixed term to transition into permanent position)This position is...

  • IT Service Desk Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Novotech Asia Full time

    About NovotechNovotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives.Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas.Our people are...

  • Document Control Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Golding Contractors Full time

    Ref:2403Document Control AdministratorGolding is currently seeking an experienced Document Control Administrator with advanced MS Office skills to join our team located in Milton on an initial 6 month contract.Golding is a successful mining, urban and civil infrastructure project management services business with projects and operations across Queensland and...

  • Service Desk IT Support Technician

    2 weeks ago

    Brisbane, Queensland, Australia Network Technologies Queensland Full time

    The Company:Based in Brendale, we are recruiting for Service Desk Technicians to join our Service Desk team, providing 1st and 2nd level IT supportWe provide a dynamic work environment and are committed to the growth and development of everyone working on the team.At Network Technologies Queensland you would be part of an innovative team striving to deliver...

  • Support Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Sunwater Limited Full time

    Contractor/ConsultantsLocation:BrisbaneJob type:Information & Communication TechnologyApplications close:21 Jun 2024 E. Australia Standard TimeSupport Administrator:What makes Sunwater an exceptional workplace?We are dedicated to providing our employees with a dynamic and secure work atmosphere, accompanied by an array of attractive benefits including:Base...

  • Service Desk Manager

    2 weeks ago

    Brisbane, Queensland, Australia Contract Resources Full time

    Excellent location - close to freeway Supportive team Oil and Gas Industry_About Contract Resources_Contract Resources (CR), established in 1989, is a rapidly growing global organisation which provides specialised Industrial and Mechanical services to Refineries, Petrochemical and Industrial Plants and has offices in Australia, New Zealand, and the Middle...

  • Advisor (Document Control)

    2 weeks ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    Accountabilities include:Ensure all documents and information provided to the PRS branch team are securely stored, tracked and responded to by the relevant team members and external parties responded within the contractual requirements. Coordinate the complex review and approval processes for Program related documentation. Ensure that all contractual...

  • Support Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Sunwater Limited Full time

    Full TimeLocation:BrisbaneJob type:Information & Communication TechnologyApplications close:28 Feb 2024 E. Australia Standard TimeSupport Administrator:What makes Sunwater an exceptional workplace?We are dedicated to providing our employees with a dynamic and secure work atmosphere, accompanied by an array of attractive benefits including:Base salary...

  • Service Desk Analyst

    2 weeks ago

    Brisbane, Queensland, Australia TROOCOO Pty Ltd Full time

    Queensland Government Statutory Authority Initial contract until April 202 Based in Brisbane CBD.TroocooTroocoo Government are currently searching for an experienced L1/L2 Service Desk Analyst to join the team within an established QLD Government Statutory Authority. This will be an initial full-time contract engagement until April 2024 (with potential to...

  • IT Help Desk Officer

    2 weeks ago

    Brisbane, Queensland, Australia Piper Alderman Management Full time

    Brisbane Business Services Information Technology Full timeWe have the perfect opportunity for an energetic, customer service focused IT Help Desk Officer to join our National IT team based in our Brisbane office. You will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will afford you...

  • Advisor (Document Control)

    2 weeks ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    The Passenger Rollingstock and Signalling Branch is delivering and managing rollingstock and signalling projects that are innovative, integrated and accessible to meet the growing demand for rail services in South East Queensland. Support all aspects of the documentation and communication management activities ensuring documents and information are securely...

  • Support Administrator

    2 weeks ago

    Brisbane, Queensland, Australia SunWater Full time

    What makes Sunwater an exceptional workplace? We are dedicated to providing our employees with a dynamic and secure work atmosphere, accompanied by an array of attractive benefits including:Base salary starting from $86, from 1st July super 12.75% superannuation Access to Banked Time and TOIL 17.5% leave loading Hybrid work environment with a genuine...