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Reservations Coordinator
3 weeks ago
Accor Vacation Club is proudly owned by the Accor Group, a world-leading hospitality group offering
unique experiences in more than 5,100 hotels and residences across 110 destinations from luxury to economy. At Accor Vacation Club we are in the business of providing '
holidays of a lifetime' to our members. What's more, we are
committed to providing a
great lifestyle for our employees so they can achieve their work and personal goals in a fun and flexible working environment.
At the modern Corporate Office located in
Surfers Paradise a
stone's throw
away from the
stunning beachfront, you will work within the Reservations team to provide
exceptional customer service and
build lasting relationships.
WHAT IS IN IT FOR YOU:
- Work Your Way over a
flexible rotating roster in a Fixed-Term Full Time position between Monday - Friday 7am
- 7pm and Saturdays 8am
- 4pm (6-Month Contract)
- Personalised training when you join and throughout your employment to allow you to
grow and continue your career within Accor Vacation Club and the Accor Group - Enjoy working just steps away from the iconic Surfers Paradise
beach front: - Unlock
worldwide benefits on accommodation, dining, lifestyle and more - Upskill your competencies within a supportive and engaging team environment and
professional development support
YOUR EXPERIENCE AND SKILLS INCLUDE:
- A passion for delivering
high quality customer service:
Exceptional communication skills both verbal and written- You exceed expectations and
create memorable moments sharing your
passion for travel: - The ability to
build rapport and have
engaging conversations with members
WHAT YOU WILL BE DOING:
- Assisting members as you
make accommodation bookings at Accor hotels - Answering incoming phone calls as you
provide assistance and creative solutions to members seeking holiday advice, suggestions or information on availability - Maintain a
high level of product knowledge to ensure an accurate representation of the product
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