Service Coordinator

2 weeks ago

Watsons Bay, Australia Inala Full time

Do you have a passion for enabling people living with disability to live a meaningful life of their own?

Do you want to belong to a community that enables its people to Create, Connect & Grow ?
Inala is a community supporting adults living with intellectual disabilities.

We have a commitment to personal and known relationships, providing excellence in individualised support and creating a sense of community.

We look for people who share these ambitions and our approach by showing respect for every individual, being empathetic and creative, and demonstrating integrity in all aspects of their work.


Full-time Service Coordinator Positions Available
An exciting opportunity exists for a highly motivated, truly committed and passionate about making people's lives better.

This position will see the
Service Coordinator (Day Services) overseeing multiple day services and will be responsible for implementing and delivering programs to support the goals of the participants' individualised NDIS plans.

The role will lead, guide and mentor the team to ensure the programs are being delivered to a high standard of quality customer service.

Service Coordinator will be responsible for building services and increasing the capacity of participants as well as increasing staff expertise and productivity within the service.


Reporting to the Day Services Manager, there are 2 full-time roles available, one located in Eastern Suburbs, second in Cherrybrook/Castle Hill area with working hours Monday to Friday, office hours.


Qualities

  • Enthusiastic and positive
  • Attention to detail
  • Eager to engage, communicate and support our clients in team and within their home environment
  • Embrace and connect with Inala's vision and core values
  • Sense of humour, responsibility and initiative

Responsibilities

  • Operational Governance and Program delivery
  • Ensuring that Inala operations and services comply with NDIS guidelines, price guide and the legislative and reporting requirements of the NDIS Quality and Safeguards Commission.
  • Overseeing the ongoing review, implementation and evaluation of Inala's NDIS Programs of Support ensuring that clients receive high quality support to enhance their experience and meet their NDIS Plan outcomes.
  • Reviewing the monthly participant invoicing, to ensure that operations are within the participant funding envelope and Inala budget ensuring the financial viability of the service.
  • Ensuring compliance obligations for Inala are adhered to, including statutory record keeping and reporting, incident reporting, WHS, feedback and complaints management with regulatory compliance.
  • Overseeing participant movements, including the effectively managing the entry and exits of new participants, and correlating staffing ratio adjustments as needed.
  • Providing advice to participants and their carers on the evolving environment of the NDIS and services available
  • Supporting and supervision of direct support staff
  • Involvement in recruitment for their services
  • Service Growth and Planning
  • Identifying and advising on growth opportunities for Inala.
  • Ensuring Inala adhere to the latest operational NDIS and other regulatory requirements by reading news alerts and attending conferences, seminars, and meetings.
  • Quality and Compliance
  • Ensuring that Inala is compliant with NDIS Quality and Safeguards Commission and Practice Standards and other relevant legislative requirement standards.
  • Actively supporting Day Services Manager with initiatives and processes which include but are not limited to: Legislative compliance and Policy Development.
  • Actively Ensure all risk management process and procedures are implemented accordingly in line with Inala's risk management framework
  • Identifying, developing, implementing, and evaluating continuous quality improvement activities which include accreditation processes, risk management, complaints management, incident management and reporting, health and safety etc.
  • Following relevant legislation and guidelines for disability services, including the NDIS Code of Conduct, the Disability Act and the NDIS Act.

Essential Criteria

  • Certificate III or higher in Disability/Community Services or equivalent
  • Commitment to the humancentered Ethos and approaches of Inala
  • Full working rights in Australia
  • Fully vaccinated against COIVD19 (3 doses)
  • Current drivers license
  • Current first aid certificate (or willingness to obtain)
  • NDISWC (or willingness to obtain)
  • Completion of the NDIS Online Workers Module

Desirable Criteria

  • Relevant 3 or 4year degree or Certificate IV in Disability Services and/or demonstrated disability service experience
  • Excellent interpersonal skills that value individual and cultural diversity and which foster productive working relationships with a wide range of stakeholders.
  • Demonstrated ability to identify and provide a range of solutions to complex challenges, barriers and risks that fa

  • Service Coordinator

    4 weeks ago

    Watsons Bay, Australia Inala Full time

    **Do you have a passion for enabling people living with disability to live a meaningful life of their own?** **Do you want to belong to a community that enables its people to Create, Connect & Grow ?** Inala is a community supporting adults living with intellectual disabilities. We have a commitment to personal and known relationships, providing excellence...

  • Event Coordinator

    3 weeks ago

    Watsons Bay, Australia Laundy Hotels Full time

    Portfolio of iconic venues from restaurant to pubs and boutique hotels - Huge opportunity for growth and progression - Step into your career development with a team that care about your growth Laundy Hotels are seeking an Event Coordinator to join the team at Watsons Bay Boutique Hotel. Grounded on the sandy shoreline of one of Sydney Harbour’s most...

  • Wedding and Events Coordinator

    2 weeks ago

    Watsons Bay, Australia Laundy Hotels Full time

    We have an exciting opportunity for driven and enthusiastic hospitality events professional to join an industry leader in an iconic Sydney venue - Watsons Bay Boutique Hotel.THE OPPORTUNITYGrounded on the sandy shoreline of one of Sydney's most iconic harbour beaches, Watsons Bay Boutique Hotel sings out to those in search of endless Summers, and postcard...

  • Event Sales Manager

    5 days ago

    Watsons Bay, Australia Laundy Hotels Full time

    Portfolio of iconic venues from restaurant to pubs and boutique hotels - Huge opportunity for growth and progression - Opportunity to learn from industry leaders and enhance your leadership Laundy Hotels are seeking an Event Sales Manager to join our Sales & Events team - working between our Lane Cove Head Office and Watsons Bay Boutique Hotel. **WHY...

  • Supply Support Officer

    2 weeks ago

    Watsons Bay, Australia Serco Full time

    **About the Role** The Supply Support Officer is integral to the operational aspects of Serco Defence's supply functions, stationed at the Ritchie Building in Watsons Bay. You will report directly to the Engineering Team Lead and the Contract Manager, collaborating closely with a range of internal and external stakeholders, including Engineering Managers...

  • Event Sales Manager

    2 weeks ago

    Watsons Bay, Australia Laundy Hotels Full time

    Portfolio of iconic venues from restaurant to pubs and boutique hotels Huge opportunity for growth and progression Opportunity to learn from industry leaders and enhance your leadershipLaundy Hotels are seeking an Event Sales Manager to join our Sales & Events team - working between our Lane Cove Head Office and Watsons Bay Boutique Hotel.WHY LAUNDY...

  • Service Coordinator

    2 weeks ago

    Byron Bay, New South Wales, Australia Alzheimers QLD Full time

    Reference:Dementia and Aged Care Services (DACS) is a new provider of Community Care Services in NSW. We pride ourselves on delivering tailored care to enhance the quality of life for our clients and their families. Our ultimate goal is to support clients to remain at home and engaged in their local community.The Service Coordinator is responsible to assist...

  • Quit Services Coordinator

    3 weeks ago

    Sandy Bay, Australia Cancer Council Tasmania Full time

    We are on the look-out for a passionate and dynamic individual to join us as the Quit Services Coordinator, as we move to increase cessation support services for smoking and vaping. As the Quit Services Coordinator you will lead a small, dedicated team in delivering high-quality, evidence-based smoking and vaping cessation support to all Tasmanians through...

  • Quit Services Coordinator

    1 week ago

    Sandy Bay, Tasmania, Australia Cancer Council Tasmania Full time

    We are on the look-out for a passionate and dynamic individual to join us as the Quit Services Coordinator, as we move to increase cessation support services for smoking and vaping.As the Quit Services Coordinator you will lead a small, dedicated team in delivering high-quality, evidence-based smoking and vaping cessation support to all Tasmanians through...

  • Building Services Coordinator

    2 weeks ago

    Double Bay, Australia Woollahra Municipal Council Full time

    **Reference Number**: **S100-24-1082** **Closing Date**: **19-05-2024** **Employment Type**: **Permanent Full Time** - **$93,396 - $105,057 p.a. + Super + Deed Allowance of up to $14,297 p.a.****: - **Fully maintained private use Council vehicle with free secure parking in Double Bay****: - **35 hours per week plus fortnightly RDO*** *** **About...

  • Building Services Coordinator

    1 week ago

    Double Bay, Australia Woollahra Municipal Council Full time

    $93,396 - $105,057 p.a. + Super + Deed Allowance of up to $14,297 p.a. - Fully maintained private use Council vehicle with free secure parking in Double Bay - 35 hours per week plus fortnightly RDO **About us** Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront...

  • Tafe Services Coordinator

    3 weeks ago

    Byron Bay, Australia NSW Government -TAFE NSW Full time

    **BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE.** - Integral role between TAFE NSW and your community - Permanent full-time role located at Byron Bay Campus Our goal is for TAFE NSW to be more than a workplace for our people. We are a proud, passionate and customer-focused team, supportive and collaborative with each other. We enjoy rewarding,...

  • HR Geo Services Specialist

    1 week ago

    Botany Bay, Australia UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Tafe Services Coordinator

    2 weeks ago

    Byron Bay, New South Wales, Australia NSW Government -TAFE NSW Full time

    BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE. Integral role between TAFE NSW and your community Permanent fulltime role located at Byron Bay CampusOur goal is for TAFE NSW to be more than a workplace for our people. We are a proud, passionate and customer-focused team, supportive and collaborative with each other. We enjoy rewarding, challenging...

  • Client Service Coordinator

    1 week ago

    Warners Bay, Australia Evolution Business & Personal Advisers Full time

    Our team is special, and that's why we are looking for someone special. Ideally an experienced professional that fits the unique **_Evolution _**model for our Warners Bay office. **_Evolution_** is intensely client-focused, and we take pride in what we do and make no excuses about putting "people" first. We try to make work fun, light-hearted and conducive...

  • Client Service Coordinator

    1 week ago

    Warners Bay, New South Wales, Australia Evolution Business & Personal Advisers Full time

    Our team is special, and that's why we are looking for someone special. Ideally an experienced professional that fits the unique _Evolution _model for our Warners Bay office. _Evolution_ is intensely client-focused, and we take pride in what we do and make no excuses about putting "people" first. We try to make work fun, light-hearted and conducive to...

  • Coordinator

    3 weeks ago

    Warners Bay, Australia Officeworks Full time

    **Title**:Coordinator**: - Location: Warners Bay, New South Wales, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring....

  • Student Services Coordinator

    2 weeks ago

    Byron Bay, Australia Navitas Full time

    **About Us** Established in 1976, SAE Creative Media Institute provides niche creative media programs to about 10,000 students at more than 50 campuses around the world. SAE is recognised for providing students with access to the best industry equipment and facilities, employing teaching staff with strong industry experience and delivering hands on...

  • Program Coordinator

    2 weeks ago

    Moreton Bay, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Program Coordinator provides supervision to operational staff to ensure the delivery of high-quality service in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures and contemporary best practice. The role of the Program Coordinator is to develop, delivery and review of, a range of individual and group...

  • Scheduling Coordinator

    3 weeks ago

    Byron Bay, Australia Spinifex Recruiting Full time

    **If the blue collar industry interests you, however you still enjoy the day to day of working in an office... this could be the perfect opportunity for you!** **Who we are** Spinifex Recruiting is a progressive and leading recruitment company servicing the Northern Rivers (from Tweed, out to Casino and down to Evans Head). We are well known for our...