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EUC Specialist
3 months ago
End User Computing (EUC) Specialist
Location: Sydney, Australia
Permanent full time position
Start ASAP
We are working with a reputable professional services business who's head office is in Sydney, Australia, with a strong international presence. They are seeking a skilled and dynamic End User Computing Specialist to join their Service Desk team supporting end users across Australia as well as leading numerous projects.
Key Responsibilities:
- Provide technical support for end users in Australia, ensuring a seamless and efficient end-user experience
- Transition and support the migration to Microsoft Intune, taking a lead role in the implementation and ongoing maintenance
- Initiate and lead the development of the Standard Operating Environment, enhancing the infrastructure for optimal performance
- Mentor and up-skill the existing desktop support team to align with evolving technologies and best practices
- Proactively identify and resolve potential issues, contributing to a proactive and preventative support environment
- Provide support for audio-visual rooms and equipment, ensuring seamless functionality for meetings and presentations.
- Set up and configure meeting rooms to meet the technical requirements of professionals and clients
Qualifications and Experience:
- Minimum 5 years of experience in EUC/desktop support
- Experience with SOE engineering and build
- Able to work with patch deployment
- Supported SCCM and or Intune
- Ideally worked with Microsoft Defender
- Exceptional communication skills and the ability to work collaboratively in a team environment