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Administration Officer

3 months ago

Battery Point, Tasmania, Australia Clarity Health Care Full time

Position Title
Administration Officer

Responsible to
Business Manager

Location
Battery Point, Tasmania

Compensation

Structure
Part Time, Thursday & Friday 8:00am - 5:30pm

Service Overview:


Clarity Health Care is an accredited mental health service delivering a multidisciplinary, responsive program offering care to people with any form of mental health concern or mental illness.

Our mental health programs offer psychiatrists, psychologists, occupational therapists, social workers and registered nurses. More important than discipline, is the individual skill of the senior mental health clinicians we employ.

Evidence based care is delivered through outreach services, clinic based appointments, tele-health and group programs, based on clinical reasoning and need.


Due to the design of the workforce at Clarity, collaboration and continuity of care is core to the delivery of the treatment, with the recovery model and bio-psycho-social model being the grounding principles of all care.


Our Values:

To provide assertive, responsive and evidence based mental health care.

Key Responsibilities

  • Greet patients in a warm and courteous manner
  • Provide accurate information to clients re. Clarity Health Care services such as referral process, billing processes, cancelation policy, consultation fees and direct other queries to clinicians if unsure.
  • Collect and store all patient medical records in their electronic files and ensure all information are kept up to date.
  • Maintain all clinicians' calendars and appointments, ensuring available appointments are offered and filled.
  • Assist in organising team meetings.
  • Assist in organising catering as required.
  • Assist in tracking rosters, ensuring planned/unplanned leave are communicated to the team
  • Assist in coordinating use of consulting rooms within the practice
  • Process cancelation fees and keep track of DNA's (Did Not Attend)
  • Process all patient billing according to Medicare, federal government funding or private health requirements
  • Process incoming and outgoing mail
  • Follow up outstanding invoices
  • Track bulkbill payments to ensure they are processed
  • Balance petty cash
  • Ensure rooms are presentable throughout the day, particularly when there is a change of clinician
  • Conduct regular inventory of stationary/supplies and restock these as needed
  • Ensure access to pathology results
  • Assist in collecting complaints and communicate these to the Business Manager
  • Assist in data collection and data entry required as part of our reporting with various funders
  • Assist in the development, implementation and evaluation of officerelated processes and procedure
  • Other duties consistent with the role as required

Requirements:

  • Experience working autonomously (and/or remotely)
  • Experience in a similar administration role will be highly regarded
  • Proficient in using Word, Excel, PowerPoint.
  • Prior experience in billing and use of different medical software will be highly regarded.
  • Excellent verbal and written communication and interpersonal skills.
  • Able to work under pressure and to deadlines.
  • Demonstrated ability to work in a multidisciplinary environment.

Job Type:
Part-time

Part-time hours: 16 per week

Salary:
$26.00 per hour

Schedule:

  • Fixed shift
  • Morning shift

Ability to commute/relocate:

  • Brunswick East,

VIC:
Reliably commute or planning to relocate before starting work (required)

Experience:

Microsoft Office: 1 year (preferred)

  • Administration: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)
Application Deadline: 16/05/2023

Expected Start Date: 25/05/2023