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Senior Administrator

3 months ago


City of Whitehorse, Australia Box Hill Institute Full time
  • Full-time, fixed term position available until June 2025
  • PACCT 4 - $62,687 per annum (exclusive of superannuation)

About the role:

The Senior Administrator (EDSAT) is responsible for the provision of administrative services to ensure the effective management and monitoring of a range of course offering and student data.

The role primarily establishes course and unit offering data in the student management system and liaises with teaching faculty staff to provide advice on offering set-up to support and optimise the effective and efficient enrolment of commencing and returning students for a varied range of cohorts. This includes the preparation of tick sheets/statements of fees in line with Institute and government requirements, and admission intake timelines.

About You:

  • A relevant qualification in Administration or related field.
  • Demonstrated experience in student management systems, administration experience in StudentOne (Ci and CiAnywhere) at an intermediate level.
  • Ability to work autonomously and in a team, with proven success in working across functional collaborations to deliver results within a high performing environment.
  • Demonstrated meticulous approach to work with a high attention to detail and accuracy.
  • Excellent customer service and high level of empathy, ideally with administrative experience within an educational or learning setting.
  • Strong written and verbal communication skills with the ability to establish and maintain productive relationships across all levels of the organisation.
  • Uses a range of sources to actively generate process improvements ideas and new ways of doing things and translating creative ideas into workplace improvements.
  • Regularly plans and tracks progress on work tasks, taking an organised, methodical approach to work, with the ability to manage heavy workload during peak times.
  • Cooperates and works well with others in the pursuit of team goals. Collaborates and shares information appropriately, showing consideration, concern and respect for others feelings and ideas. Accommodates and works well with the different working styles of others. Encourages resolution of conflict within group.

About Us:

We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.

Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various correctional and defence sites in Victoria.

We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Institute Values

  • We deliver outstanding experiences - we put our students and customers at the centre of everything we do. We solve problems, take ownership and create experiences that make a difference.
  • We are in it together - as one team, we care about our people, and foster a generosity of spirit for our community. By valuing our differences we ensure everyone belongs in the BHI community.
  • We make great ideas happen - we empower each other to inspire new ideas and challenge the status quo. We are adaptable, equitable and agile in responding to opportunities.
We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements. Employment benefits include:
  • Flexible work arrangements (dependent on the role requirements)
  • Career progression opportunities and reward & recognition programs
  • On-site parking
  • Novated leasing and salary packaging
  • Access to health & wellbeing resources
  • Employee discounts on health insurance, car rental, newspaper subscriptions and more
  • Access to libraries offering ebooks, films, novels, childrens books and so much more
  • Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
  • Purchased Leave

If you have questions about this role, please contact Denise Ludekins via email at

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment. These include providing a satisfactory (valid employee) Working With Children Check and National Police Check.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.

  • Start your application by clicking the "begin" button.
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