Student Services Manager

7 days ago

Sydney, New South Wales, Australia Dolores Recruitment Full time

The Role
This is a full-time, permanent position for an Student Services/ Admission manager.


The manager will be in charge of making sure all students receive timely, high-quality assistance that promotes a happy and successful learning environment.


Important duties and responsibilities

  • Serve as the primary point of contact for all questions and requests and hold the first student consultation.
  • Providing students with certificates, CoEs, student IDs, and letters of offer.
  • Administration of RTOs in general: filing, printing, scanning, laminating, archiving, and keeping track of student records in paper copy and electronic format.
  • Student Induction and Orientation.
  • Handle and document student enrolment, including private information, for PRISMS and RTO
- keeping an eye on the attendance and course of the students.

Education and Work Experience

  • Experiences within international education is essential.
  • Strong Computer Skills including demonstrated experience with database entry and reporting previous experience with PRISMS and RTO Manager.
  • Understanding of the Australian VET system (ESOS Framework, PRISMS, and CRICOS & ELICOS).
  • Strong attention to detail and problemsolving skills.
  • Outstanding communication and interpersonal skills both written and verbal.
  • Aptitude at establishing strong rapport with people from all cultures and demonstrated experience in customer service.
  • An ability to work as part of a dynamic and driven team.
  • Fluency in English is essential and fluency in other languages is desirable.
  • Knowledge of the International Education industry and foreign qualifications framework is desirable.
Always remember, "Never Give Up Success is just around the corner."

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