Student Services Advisor

1 week ago


Sydney, New South Wales, Australia University of New South Wales Full time

Job no: 517818

Work type:
full time

Location:
Sydney, NSW

Categories:
Student Services

  • Employment Type: Full Time (occasional weekend/afterhours)
  • Duration: Continuing
  • Remuneration: Level 6, $91,472 $97, % superannuation & leave loading)
  • Location: Kensington NSW (Hybrid Flexible Working)

Why Your Role Matters:


The Student Services Advisor role in the Program Specialist team plays a crucial role in providing a seamless and high-quality experience for our students, ensuring they receive the support they need across the student lifecycle.

As Student Service Advisor you will utilise your knowledge of UNSW's student policies and processes to provide expert advice to both students and your colleagues as well as assist in the management of key administrative processes to support enrolment, and academic progression.


Who You Are:

You will have a relevant tertiary qualification or equivalent experience within UNSW student services alongside:

  • A commitment to excellent customer service and a flexible approach in a quick-paced working environment.
  • A personable demeanour as well as the ability to use sound judgement and negotiation skills to resolve sometimes complex and sensitive issues as needed.
  • Excellent organisational and time management skills, with the ability to manage a highvolume workload and respond to changing priorities.
  • Proven ability to contribute to a positive team culture and develop and foster networks with staff across the University.

How to Apply:

Submit your CV and a Cover Letter addressing your interest via the online portal. Before 11:55pm Wednesday 19th July.

Please note:
Visa sponsorship is not available for this position.

Kim Symons, Senior Talent Acquisition Consultant

UNSW is committed to equity diversity and inclusion.

Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Position Description

Advertised: 05 Jul 2023 AUS Eastern Standard Time

Applications close: 19 Jul 2023 AUS Eastern Standard Time

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