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Customer Service Manager
3 months ago
From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day.
Whether you're in a distribution centre, a bakery, in-store or on the road, you're an important part of an Aussie icon at the heart of the nation.
***:About the role:
Reporting to the Store Manager, you'll have full accountability for the day-to-day running of the service department and front of store operations.
With responsibility for our checkouts and customer service desk, you'll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
About you and your skills:
- Previous experience working in a fastpaced customer facing environment
- Proven leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers
- To drive a one team culture which puts our team members health, safety and wellbeing first
- To be customer obsessed and continually seek to better understand our diverse customers to ensure we're always provide an outstanding shopping experience
Job ID: 94599
Employment Type:
Full time
