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Sales and Customer Service Representative

2 months ago

Tumut Shire, Australia AKD Softwoods Full time
About the Role

AKD Softwoods is a leading forestry products company, committed to sustainable quality timber products. With operations across Queensland, NSW, and Victoria, we have a strong team of over 1,000 members who are passionate about our business.

We are seeking an astute and initiative-taking individual to join our sales team as a Vendor Replenishment Planner, servicing clients in the greater Sydney area. This role offers an excellent opportunity for a sales professional to join an industry leader.

Key Responsibilities
  • Develop and maintain strong relationships with existing customers
  • Provide exceptional customer service and resolve issues in a timely manner
  • Communicate market trends and customer needs to internal stakeholders
  • Monitor market trends, competitor activities, and industry developments to identify potential areas for growth
  • Collaborate with colleagues to achieve sales and customer satisfaction goals
Requirements
  • Strong business acumen and customer service skills
  • Excellent communication, negotiation, and leadership skills
  • Ability to work independently and as part of a team
  • Knowledge of the commercial construction industry is an advantage
  • Computer literacy, particularly in Microsoft programs and ERP systems
What We Offer

Remuneration will be commensurate with experience and organisational fit. The role includes a fully maintained company vehicle and workplace location flexibility. If you have a passion for sales and customer service, and are motivated to make a difference, please submit your resume and cover letter using the reference code 'VRP2024'.