Delicatessen Manager

We are seeking a highly skilled and experienced Delicatessen Manager to join our team at Coles. As a key member of our retail leadership team, you will be responsible for the day-to-day operations of our deli department, ensuring exceptional customer service and sales performance.

• Leadership and Team Management: Lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements.
• Department Standards: Maintain excellent department standards, including monitoring stock, rotation routines, wastage, shrinkage, and quality control.
• Customer Experience: Delight our customers with an outstanding shopping experience, ensuring a welcoming and engaging environment.
• Process Improvement: Simplify processes and adhere to strict audit, food safety, and compliance standards.
• Culture and Wellbeing: Drive a one-team culture that celebrates success, prioritizes team members' health, safety, and wellbeing, and promotes a positive work environment.

We are looking for a candidate with:

• Previous experience working in a fast-paced customer-facing environment.
• Direct or indirect leadership experience.
• Excellent communication and interpersonal skills.
• A strong focus on customer service and sales performance.
• Able to work in a dynamic and fast-paced environment.

At Coles, we offer a range of benefits and opportunities for professional development, including:

• Flexible work arrangements.
• Additional leave entitlements.
• Parental leave entitlements.
• A commitment to creating a workplace that is safe and respectful for all team members.