Retail Customer Service Officer
4 months ago
**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
**About the opportunity**
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
**Role Details**:
- 12 weeks paid training then moving to casual on call roster
- Varied shifts Monday to Friday between 8:45am - 5:06pm.
- Payrate $32.37 per hr plus 12% super, increases to $34.59 per hr after training (Junior Rates apply)
**You'll be**:
- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance
**About you**
You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:
- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift
**How we'll deliver for you**:
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
-
Retail Customer Service Officer
4 weeks ago
Tumut, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Representative
4 hours ago
Tumut, Australia Australia Post Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and providing top-notch service to our customers.Key ResponsibilitiesProvide exceptional customer service and sales...
-
Retail Customer Service Representative
2 weeks ago
Tumut Shire, Australia Australia Post Full time{"h1": "Retail Customer Service Officer Role", "p": "At Australia Post, we're delivering for the environment, our communities, our customers, and our people. As a Retail Customer Service Officer, you'll play a vital part in helping Australians service their own businesses, keeping millions of people connected, and building community resilience.", "ul":...
-
Customer Service Assistant
4 months ago
Tumut, Australia Sindhiz Group Pty Ltd Full timeJob Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Tumut **Job Description**: - **We are looking for our next Retail superstar.**_ Our Stores TSG Tumut are looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We operate TSG &...
-
Customer Service Assistant
3 months ago
Tumut, Australia Sindhiz Group Pty Ltd Full timeJob Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Tumut **Job Description**: - **We are looking for our next Retail superstar.**_ Our Stores TSG Tumut are looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We operate TSG &...
-
Customer Service Representative
2 weeks ago
Tumut Shire, Australia Australia Post Full time{"title": "Retail Customer Service Officer", "description": "About the RoleWe're seeking a friendly and enthusiastic Retail Customer Service Officer to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and helping Australians service their own businesses.As a Retail...
-
Customer Service Representative
2 weeks ago
Tumut Shire, Australia Australia Post Full time{"title": "Retail Customer Service Officer", "description": "About the RoleWe're seeking a friendly and enthusiastic Retail Customer Service Officer to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and helping Australians service their own businesses.As a Retail...
-
Customer Service Representative
3 weeks ago
Tumut Shire, Australia Australia Post Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesCustomer Service: Provide excellent customer service to our...
-
Customer Service Representative
3 weeks ago
Tumut Shire, Australia Australia Post Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide exceptional customer service and sales support to...
-
Customer Sales
15 hours ago
Tumut, Australia Repco Full timeCustomer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment._ **Customer Sales & Service** Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge,...
-
Customer Service Representative
2 weeks ago
Tumut Shire, Australia EG Australia Full time{"title": "Customer Service Role", "description": "About the RoleWe are seeking a Customer Service Representative to join our frontline Fuel team at EG Tumut store. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products, and maintaining a safe working environment.Key ResponsibilitiesProvide...
-
Casual Merchandiser
4 months ago
Tumut, Australia Clemenger Group Ltd Retail Services Full time**Merchandiser - Training Provided** **Immediate start!** Clemenger Group Limited Retail Services is looking for **motivated, adaptable, and confident** **merchandisers** to join our National Field Team. We have merchandising opportunities available to **start ASAP** near you! We are looking for someone with the ability to work and excel within a...
-
Team Member
3 weeks ago
Tumut Shire, Australia Coles Full timeAbout the RoleWe're seeking a skilled and enthusiastic individual to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a high level of product knowledge.About YouYou possess excellent...
-
Retail Sales Associate
3 weeks ago
Tumut Shire, Australia Kmart Group Full timeWe are seeking a highly motivated and enthusiastic Retail Sales Associate to join our dynamic team at Kmart Group. As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and providing a seamless shopping experience for our customers.Key Responsibilities:Provide outstanding customer service and respond to customer...
-
Retail Sales Associate
3 weeks ago
Tumut Shire, Australia Kmart Group Full timeWe are seeking a highly motivated and enthusiastic Retail Sales Associate to join our dynamic team at Kmart Group. As a Retail Sales Associate, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer...
-
Team Leader
4 months ago
Tumut, Australia Coles Full timeJOB DESCRIPTIONFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation.About the...
-
Sales and Customer Service Representative
1 week ago
Tumut Shire, Australia AKD Softwoods Full timeAbout the RoleAKD Softwoods is a leading forestry products company, committed to sustainable quality timber products. With operations across Queensland, NSW, and Victoria, we have a strong team of over 1,000 members who are passionate about our business.We are seeking an astute and initiative-taking individual to join our sales team as a Vendor Replenishment...
-
Sales and Customer Service Representative
2 weeks ago
Tumut Shire, Australia AKD Softwoods Full timeAbout the RoleAKD Softwoods is a leading forestry products company, committed to sustainable quality timber products. With operations across Queensland, NSW, and Victoria, we have a strong team of over 1,000 members who are passionate about our business.We are seeking an astute and initiative-taking individual to join our sales team as a Vendor Replenishment...
-
Retail Sales Associate
2 weeks ago
Tumut Shire, Australia Kmart Group Full timeAbout KmartWe're a leading retailer with a passion for making everyday life brighter for families. Our diverse team of 47,000 strong individuals come together to deliver on-trend products and incredible prices.Our CultureWe celebrate individuality and diversity, and we're committed to creating inclusive environments where everyone can contribute and succeed....
-
Retail Sales Associate
2 weeks ago
Tumut Shire, Australia Kmart Full timeKmart Holiday Casual OpportunityAt Kmart, we're committed to providing our customers with an exceptional shopping experience. As a Holiday Casual, you'll play a vital role in supporting our stores during the high trade season.Key Responsibilities:Provide excellent customer service and support to our customersWork collaboratively with the team to maintain a...