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Capability Partner

3 months ago

Brisbane, Queensland, Australia Bank of Queensland Full time

About the Role

Get a kick out of partnering with business leaders on a business or business problem? Love to get to the root cause? Do you thrive designing sustainable and pragmatic ways to help people learn in the moment, for the first time or when things go wrong? As a Capability Partner, you'll be the point guard, conducting training needs analysis, designing solutions, making decisions and driving effective Capability and Performance Support solutions.

On your assigned project or division, you will 'look left and right' to identify what beyond a training solution which ensure change takes place well, use your voice to create awareness and drive for the right outcomes.

This could be end to end, so the skills to build learning for all mediums is required.

About you Key skills and experiences**:

  • Experience leading capability builds for major projects where you have consulted widely to complete Training Needs Analysis to identify learning audiences, needs, assumptions and dependencies in knowledge, skills or behaviours required for effective knowledge transfer and change adoption in each audience group
  • Scoping, Designing, Building and delivering learning experiences/modules that effectively develop, assess and embed the knowledge, skills and behaviours required for change programme initiatives
  • Learning, information and/or communication design skills which enable effective knowledge transfer and understanding and assessment
  • Prioritisation and time management
  • Leading others
  • Deciding and initiating action
  • Creative problem solving
  • Resilient and adaptable to change
  • Outcome focused
  • Resourceful and proactive in seeking information
  • Comfort with ambiguity

About Us

Bank of Queensland Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.


Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking.

That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.


BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.


Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across the BOQ group.

Our Perks

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

How to Apply
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.

When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.


If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.

These checks may include, but are not limited to:
identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference:
BOQ03198