Business Support Officer

2 weeks ago

Melton, Australia Melton City Council Full time

Full Time Permanent Position

Band - Salary Range $70,018 to $74,233 per annum + 11% Super + RDO

Salary offered will depend on level of skills and experience.

About Melton City Council
The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia.

Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.


We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture.

You'll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.


The Opportunity


Reporting to the Coordinator of Waste and Cleaning Operations, the role will be responsible for providing administrative support to the Waste and Cleaning Operations team.


Key Responsibilities

  • Assist the Waste and Cleaning Operations team with receipt and provision of desktop triage for tasks and requests, assign works and/or purchase requisitions as directed to either in house team or contractors.
  • Escalate out of scope and/or complex queries and requests to the relevant Waste and Cleaning Operations Officers for further investigation.
  • Assist with the administration of service contracts relating to reactive and proactive activities.
  • Liaise with other Councils departments and stakeholders regarding Waste and Cleaning Operations requirements.
  • Maintain a high level of confidentiality and discretion in the handling of a wide range of information.

About you

_ To be successful in this role you will have the following:_

  • Postsecondary qualification in Administration or relevant office administration experience.
  • Plan, organise and prioritise one's own work activities and respond to ongoing requests for action or information from customers.
  • Ability to carry out critical tasks specifically relating to the support of the service during planned absences.
  • Excellent customer service skills required for appropriate and successful interaction with service contractors, suppliers and the like.
  • Current valid Victorian Driver's Licence.

Culture and Values


Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there's a place here for you too.

Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community.

Council has a diverse and vibrant organisation and we'd love to have you join us to help shape a city for the future.

We are Vibrant MELTON

Our values are:

  • Motivate
  • Empower
  • Lead
  • Trust
  • Open
  • Nurture

Benefits
There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council

  • 19 Day Month
  • 4 weeks and 2 days annual leave
    (As of 1st of July 2024 will increase to 5 weeks):
  • Flexible Working Hours
  • Extensive Career Development & Leadership Programs
  • 16 weeks Paid Parental Leave
    (Super is paid during parental leave):
  • 3 weeks Paid Secondary Carer Leave
  • Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
  • Wellbeing initiatives
  • Subsidised Uniforms

How To Apply


If you require further information about the position, please contact
Sarah Taylor, Coordinator Waste & Cleaning Operations on
.

To view the Position Description, click here.

Applications
must include a Resume and address the Key Selection Criteria outlining your suitability to the role.

We encourage you to use the STAR approach when writing your responses to the selection criteria.

  • Situation (Task) provide a brief outline of the situation or task?_
  • Action what did you do in response to the situation or task?_
  • Result what was the result of your action?_


To address the Key Selection Criteria you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability.

We encourage you to keep your responses concise.

  • Successful applicants must comply with COVID19 Public Health Orders applicable to Local Government employees and Council's COVID19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace._
Applications close
11:59pm Wednesday
23 August 2023

To be eligible for employment at Melton City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.
**Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abu

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