Central Intake Administration Officer

1 week ago

Geelong, Victoria, Australia Gateways Support Services Full time
Friendly, supportive and positive team and manager, who take pride in their work

  • Opportunities for professional growth and development.
  • Employee Assistance and referral program.


Gateways Support Services provides a range of services to children and adults with disabilities and additional needs, and we are looking for a Central Intake Administration Officer to join the friendly, supportive and positive Central Intake team in North Geelong.

Please note that recruitment for this position will commence in January 2023, with the role to commence from 7 February 2023.


As a member of the Central Intake Team, the Central Intake Administration Officer will take an active role in being responsible for delivering a best-practice, holistic team approach to providing our participants access to Gateways' supports and services which will assist them to achieve their goals.


The successful applicant will demonstrate:

  • Strong organisational skills, the ability to set objectives, prioritise tasks and meet deadlines through problem solving and analytical skills.
  • The ability to support participants to navigate the services and supports available that best meet their goals and needs and to provide highquality, personcentred advice.
  • Professional presentation and effective and respectful verbal and communication skills.
  • Demonstrated ability to exercise discretion and maintain confidentiality when dealing with sensitive issues.


 Computer literacy
  • Microsoft Excel and Microsoft Word knowledge.
  • A strong knowledge of the NDIS and other funding bodies.
  • Practical knowledge or lived experience of the disability sector.
  • Experience reading, understanding, and implementing client service agreements and enhancing client experience.
  • Experience with database management.
  • Minimum 2 years experience in an administration role or previously the disability sector.

Benefits:

  • Friendly, supportive and positive team and manager, who take pride in their work.
  • Opportunities for professional growth and development.
  • Working with a supportive team environment and organization.
  • Employee Assistance and referral program.

The successful applicant will be required to have or willing to obtain prior to starting:

  • Covid 19 Vaccination Certificate (2 x doses plus booster)
  • NDIS worker screening Clearance
  • Current First Aid Certificate
  • CPR Certificate
  • Working with children Check
  • Current Driver's license
  • International police check (if lived outside of Australia for more than 12 months in the last 10 years)


For more information, please contact Shannon Bellinger in the Recruitment team on between 8:30am - 4:30pm Monday - Friday from 3 January 2023.

Application closing date Friday 13 January 202- A cover letter and resume

  • The names of two contactable professional referees on your resume, must be supervisors


Shortlisted applicants will also be required to undertake the NDIS Quality and Safeguards Commission online Worker Orientation training module called 'Quality, Safety and You' prior to attending induction.

This is a pre-employment requirement and if not completed, employment will not proceed.

TIS17922.

  • Gateways reserves the right to interview and appoint before the closing date of this position._
  • Child safety and wellbeing is embedded in Gateways leadership, governance and culture. We have zero tolerance of child abuse. We have vigorous recruitment and screening processes for all employees and volunteers._
  • Gateways conduct inhouse recruitment services for our roles and while we appreciate the interest of recruitment consultants/agencies, we do not wish to be contacted. Thankyou._

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