Admissions Advisor

1 week ago

Sydney, New South Wales, Australia Ikon Full time

About Ikon
Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through meaningful learning experiences.

Ikon operates nationally with campuses in Sydney, Melbourne, Brisbane, and Adelaide, as well as Distance Education. It currently has around 600 domestic and international students across its 3 Bachelor programs.

Ikon is part of the ASX-listed EDU Holding Limited Group. Learn more about Ikon here.

About the role


As the Admissions Officer, you will be responsible for ensuring efficient student enrolment processes and building relationships with prospective students, course advisers, and international agents, this is a front-of-house position.


The Admissions Officer is responsible for supporting the reception area and providing expert advice, guidance, and support to students and teachers regarding the Institute, service, products, and procedures.


About you


You have an experience in a multicultural environment, a sound knowledge of equal opportunity, equity, and workplace health and safety principles, and the ability to implement them at an operational level.

You have excellent interpersonal and written communication skills and can establish collaborative relationships with internal and external stakeholders. You have demonstrable and high-level process and people management skills.

Key Responsibilities

  • Process student enrolments and ensure all suitable documentation is collected for each student. Assessing applicant's GTE in accordance with DHA's requirements
  • Process Confirmations of Enrolment (CoEs) and reports in Provider Registration and International Student Management System (PRISMS) in compliance with DHA requirements
  • Process tuition fees and other payments from students including OSHC
  • Maintain Student database accurate recording/logging of student issues and diary notes. Process student inquiries regarding change of enrolment, course withdrawals, recognition of prior learning, enrolment documentation, special considerations, etc. in both Student Management System (SMS) and PRISMS.
  • Ensure student and agent information (website and other documents) are identified and accurately updated
  • Attends and contributes to regular team meetings

Education, Experience, and Skills

  • Atleast 2 year's experience in a similar role, in the education industry
  • Experience in international admissions
  • Completion of Year 1
  • Demonstrated coordination skills, either in customer service and/or education environment
  • Understanding of academic services, having worked in an education environment
  • Demonstrable organisational and planning skills with the ability to multitask and prioritise to ensure successful completion of all responsibilities and tasks
  • Highly developed interpersonal skills
  • Excellent numeracy, oral and written communication skills
  • Ability to work both independently and collaboratively and to lead by example
  • Demonstrated commitment to quality assurance
  • Innovative thinking and proactive work habits with a demonstrated eye for detail
  • IT literacy particularly the Microsoft Office environment

Why work with Ikon?

  • Contribute to bringing our vision and mission to life: To be the first choice in Healthcare, Early Childhood Education, and Community Services. To nurture and empower people towards meaningful careers, positively impacting the communities we serve
  • A niche quality provider with growth ambitions
  • A supportive team and work culture
  • An appreciation and respect for worklife balance
  • Ongoing training and professional development opportunities
  • Paid birthday leave

Diversity & Inclusion
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