Facilities Officer

2 weeks ago


Sydney, New South Wales, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves

The Shift Facilities Officer will report to Facilities Manager & assist the facilities management team with operational activities with respect to incident response and management, maintenance and operations, vendor oversight and helpdesk services.

This role is expected to work on a rotational shift roster basis, 24 hours Monday to Sunday. The shifts timings are Morning 07:00AM to 4:30PM, Afternoon Shift from 2:00PM to 11:30PM and Night Shift from 10:00PM to 07:30AM

A snapshot of the role:


Provide support to the Snr FM / Engineer/s and the wider property team for the engineering services to the account team in the form of supervising vendors attending to site for preventative maintenance and reactive/breakdown maintenance on infrastructure.

24 x 7 emergency call support and site attendance as required

Conduct site inspections to ensure all building procedures are in line with agreed processes to proactively identify issues and/or risk and identify opportunities for proactive works.

Conduct site safety and operational compliance inspections/tasks
Work closely with client IT department to ensure their critical environments remain tidy.

Oversee on-site vendors providing on site services ensuring that all work is performed in accordance with client policies and required standards.

Assist with low risk minor maintenance works in the tenancy as required

Sound like you? This is what we're looking for:

You'll have prior experience in Facilities, Property Management, Security Operations or related field and an understanding of local occupational health and safety requirements, critical facilities.

Vendor management for specialised services is advantageous as is an understanding of basic technical aspects of property plus
You are able to deal with a variety of complex issues concurrently and work under pressure with limited supervision.

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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