Access Development

2 weeks ago

Melbourne, Victoria, Australia Western Health Full time

Location:
Melbourne | Western Metropolitan

Job type:
Full time

Organisation:
Western Health

Salary:
Salary not specified

Occupation:
Accounting, Administration/Secretarial, Health and Allied Health, Human Resources, Occupational Health and Safety, Projects

Reference: 51496

Would you like to play a key role in progressing opportunities to improve and redesign services for patients who access specialist clinics?


You will learn alongside quality improvement and redesign experts that will enable you to coordinate, co-facilitate and undertake initiatives that monitor and improve access and service development in the outpatient setting.

You will make a difference to the patient experience by supporting redesign opportunities and practises, utilising lean and A3 techniques, implementing project management, process mapping and analysing work flows.


As the Access & Service Development Officer for Adult Specialist Clinics at Western Health you will work 10 days per fortnight and work across both Footscray and Sunshine Hospital campuses.


In order to be successful in this role, you will need:

  • The ability to learn, understand and implement Lean, A3 and project management principles and tools;
  • Demonstrated ability to learn on the job as initiatives unfold;
  • High level of communication and interpersonal skills (including report writing and ability to explain information in a simple way to a variety of audiences);
  • Ability to develop, implement and evaluate improvement activities in a timely manner;
  • Ability to train others and prepare training material.

About Us
Our workforce of over 11,000 employees are driven by our values of 'Compassion, Accountability, Respect, Excellence and Safety' (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth.

Our services comprise of four acute public hospitals:
Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital.

We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services.

We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

  • Professional development support
  • Career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Worklife balance


Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations.

We follow and abide by all legislative requirements to keep children and young people safe.

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