Regional Claims Specialist

1 week ago

Sydney, New South Wales, Australia Allianz Popular SL. Full time

At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

The role

The primary purpose of this role is to work with vulnerable workers and those with complex needsto provide a comprehensive return to health and work solution. By creating a regional presence, the successful candidate will facilitate access for workers to appropriate support networks as well as work with employers to achieve return to work and health outcomes, which will compliment claims process.

You'll be responsible for

  • Establishing and demonstrating relationships with employer contacts
  • Collaborating and working strategically with the claims teams
  • Conducting community education with treatment providers and promoting Allianz programs through community engagement
  • Demonstrating professionalism in all internal and external customer interactions
  • Using a person centred approach to manage claims that understands the workers situation and their needs

About you

  • Proven working experience in case management (3 years minimum)
  • You have a degree in Allied Health.
  • You have sensitivity and high level interpersonal and relationship building skills
  • Effective communication skills, and excellent organisational and time management skills
  • Proven understanding of how local current affairs and activities impact employers and their workforce
  • Comfortable working independently to achieve goals and desired outcomes

What's on offer?

  • Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

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