Claims Coordinator

1 week ago


Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time
Contract Type

Permanent

Reference

BH
Industry

Call Centre & Customer Service

Salary

per annum - Min: AUD Max: AUD 70000

Passionate about customers and guiding them through from start to finish? This one is for you

Duties:

  • Deliver high quality customer service
  • Manage a portfolio of claims at various complexity levels
  • Investigate claims and provide accurate assessment and strategies
  • Process administrative tasks
  • Maintain exceptional internal and external stakeholder relationships
  • Maintain KPIs throughout the account management process

What you'll need:

  • Call centre or claims experience is desirable
  • Excellent interpersonal, customer care and communication skills
  • Selfmotivated and a great team player
  • Attention to detail, file integrity and compliance
  • Excellent computing and literacy skills
  • Ability to listen with understanding and empathy and identify useful information for claims assessment
  • Proven ability to work under pressure and multitask effectively in an evolving environment
  • Experience working in a fastpaced environment

Nearby parking available and a short walk from public transport hubs
**Join a collaborative and growing team now
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