Claims Coordinator
1 week ago
Permanent
Reference
BH
Industry
Call Centre & Customer Service
Salary
per annum - Min: AUD Max: AUD 70000
Passionate about customers and guiding them through from start to finish? This one is for you
Duties:
- Deliver high quality customer service
- Manage a portfolio of claims at various complexity levels
- Investigate claims and provide accurate assessment and strategies
- Process administrative tasks
- Maintain exceptional internal and external stakeholder relationships
- Maintain KPIs throughout the account management process
What you'll need:
- Call centre or claims experience is desirable
- Excellent interpersonal, customer care and communication skills
- Selfmotivated and a great team player
- Attention to detail, file integrity and compliance
- Excellent computing and literacy skills
- Ability to listen with understanding and empathy and identify useful information for claims assessment
- Proven ability to work under pressure and multitask effectively in an evolving environment
- Experience working in a fastpaced environment
Nearby parking available and a short walk from public transport hubs
**Join a collaborative and growing team now
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