Claims Specialist

1 week ago

Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

Claims Specialist - Motor Assessing RAC Sydney, Australia Posted 10 days ago Permanent Competitive

Claims Specialist - Motor Assessing

  • Work 50% from home after your training, and 50% from our Welshpool Office
  • Free onsite Parking and discounted Insurance products
  • Monday to Friday with rotational shifts of 8am - 4pm and 9am - 5pm
  • Work 50% from home after your training, and 50% from our Welshpool Office
  • Free onsite Parking and discounted Insurance products
  • Monday to Friday with rotational shifts of 8am - 4pm and 9am - 5pm
With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be " The driving force for a better WA ."

We are looking for a Claims Specialist to join our established and high preforming Motor Assessing team at our Welshpool office.

On a daily basis this role will be accountable for providing administrative support and referral point to the Motor Assessors and Motor Assessing Managers whilst ensuring a consistent delivery of insurance claims services to our members.

This is achieved by having great conversations over the phone and by accurate information recording on our systems.

What will you be doing?
  • Deliver exceptional service to members, third parties and service providers on claims enquiries and lodgement referrals via multiple channels throughout the insurance claim
  • Manage assigned caseload in line with best practice procedures
  • Manage the motor vehicles salvage operations, including all cleared vehicles to be sold through the appropriate and authorised channel
  • Enable the release of salvage vehicles for auction and arranging the disposal of total losses
  • Explain total loss process including processing timeframes to members to manage expectations
  • Provide reliable and accurate correspondence on total loss claims
  • Support single vehicle claims and acting as a point of contact for external assessors and repairers
  • Assist motor claims settlement follow up actions, reviewing assessment reports and case notes to support a prompt settlement.
What are we looking for?
  • An eagerness to learn, we will train you in all the technical aspects of the role, no previous insurance experience is needed
  • Strong computer literacy skills and the ability to learn new systems
  • Excellent verbal and written communication skills
  • Exceptional customer service skills and a high attention to detail
  • Experience in conflict resolution and negotiating
  • Time management skills
  • Commitment to putting members at the centre of everything you do
What can we offer you?
  • A workplace culture where our people feel valued, respected and empowered
  • RAC recognise the value of flexible working arrangements to help you achieve a balance between work responsibilities and personal commitments. We support a mix of on site and remote working where applicable.
  • Be part of a purpose led organisation that gives back to the WA community
  • An environment that values ongoing career development
  • Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
  • Opportunities for community engagement and corporate volunteering
Applications Close COB Friday 24th May 2024.

#BetterJourneysRAC

#LI-LH1 Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr

  • Motor Claims Administration

    1 week ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time

    Advent Claims Australia operates under Third Party Authority for one of the world's leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD.What we offer: Competitive remuneration package; Our commitment to your work life balance; Genuine & friendly...

  • Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia MJD Recruitment Full time

    Manage across a variety of industries, learning as you goSupportive management to nurture your strengths and set you up for successUp to $80,000 + Super This company is dedicated to your professional growth through comprehensive, in depth training programs and guidance. Having an experienced management team there to provide knowledge and support, this will...

  • Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia Mayday Recruitment Full time

    What's in it for you? Permanent opportunity with immediate start Highly supportive and enjoyable work environment Reputable and wellrespected firm Modern and conveniently located offices in Sydney CBD Fulltime inoffice position Salary package of $100,000 + super Depending on experience Collaborative team that shares knowledge and provides assistance...

  • Claims Specialist

    7 days ago

    Sydney, New South Wales, Australia RAC Full time

    Claims Specialist - Motor AssessingWith over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be " The driving force for a better WA."We are looking for a Claims Specialist to join our established and high preforming...

  • Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia RAC Full time

    Claims Specialist - Motor Assessing Work 50% from home after your training, and 50% from our Welshpool Office Free onsite Parking and discounted Insurance products Monday to Friday with rotational shifts of 8am 4pm and 9am 5pmWith over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving...

  • Claims Specialist, Casualty

    1 week ago

    Sydney, New South Wales, Australia AXA Group Full time

    Claims Specialist, Casualty (Brooklyn) Sydney / Melbourne – Australia With offices located throughout Australia, Brooklyn Underwriting is a highly accomplished underwriting operation that has been operating for over two decades and is the SME flagship of AXA XL, the market leading global insurer. Brooklyn's insurance products are customised,...

  • Senior Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia Vero Insurance Full time

    Jobs - Job Details - Senior Claims Specialist Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Senior Claims Specialist Job No: 670618 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 5 Provide strategic oversight over a portfolio of complex...

  • Senior Claims Specialist

    7 days ago

    Sydney, New South Wales, Australia ClearCompany Full time

    The Client Our client remains one of Australia and New Zealands most recognizable financial institutions, and its a business that continues to evolve over time to ensure that they remain a sustainable and responsible financial servicesentity.They thrive on being able to help their customers, people, shareholders and communities to prosper. They offer...

  • Junior Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia Swiss Re - Schweizerische Rückversicherungs-Gesellschaft Full time

    Junior Claims Specialist (Corporate Solutions)Corporate Solutions looks at each claim as a chance to grow and is seeking a proactive Claims Specialist for our Sydney office who can handle a varied portfolio of property claims.Manage a caseload of property claims from receipt to resolutionDirect loss adjusters, experts, and coverage/defense counselMaintain...

  • Claims Specialist, Casualty

    1 week ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Claims Specialist, Casualty (Brooklyn) AXA XL Sydney, Australia Posted 13 days ago Permanent Competitive Claims Specialist, Casualty (Brooklyn) Claims Specialist, Casualty (Brooklyn)Sydney / Melbourne - AustraliaWith offices located throughout Australia, Brooklyn Underwriting is a highly accomplished underwriting operation that has been operating for...

  • Claims Excellence Specialist

    1 week ago

    Sydney, New South Wales, Australia Gallagher Full time

    About Us:Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Property Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia Kennedy Reid Full time

    Manage a portfolio of high valued property claims Excellent career development and team culture Permanant Position North Sydney location WFH 2 days a weekThe CompanyOur client is a global insurance provider with a stellar reputation in the market. They are seeking a professional Property Claims Specialist to join their organisation in North Sydney...

  • Claims Specialist, Casualty

    1 week ago

    Sydney, New South Wales, Australia XL CATLIN Full time

    Job Description - Claims Specialist, Casualty (Brooklyn D Job Description Claims Specialist, Casualty (Brooklyn) ( Job Number: D DISCOVER your opportunity Claims Specialist, Casualty (Brooklyn) With offices located throughout Australia, Brooklyn Underwriting is a highly accomplished underwriting operation that has been operating for over two decades...

  • Technical Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia Guild Group Holdings Ltd Full time

    Technical Claims SpecialistTechnical Claims SpecialistJob Number:493444Work type:Full Time PermanentLocation:Sydney (CBD), Newcastle, Brisbane, Adelaide, Melbourne (CBD)Categories:Claims- Location:Any major capital city where we have an office (Melb/Syd/Bris/Adel/Newcastle)- Term:Full time, permanent opportunityWho are we...For 60 years Guild Insurance has...

  • Compliance and Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia Qantas Airways Limited Full time

    Work within a high performing and friendly team environment Competitive salary plus industry benefits Permanent position based at our Mascot CampusAs Compliance and Claims Specialist within the Qantas NSW Self Insurance Workers Compensation team you will provide specialist compliance claims support to the team. You will be assisting the NSW Workers...

  • Claims Specialist

    7 days ago

    Sydney, New South Wales, Australia Allianz Australia Full time

    Claims Specialist - Personal Injury | SydneyAt Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so...

  • Senior Claims Specialist

    7 days ago

    Sydney, New South Wales, Australia Suncorp Group Full time

    Provide strategic oversight over a portfolio of complex and high value claims within professional indemnity and financial lines and public liability claims Permanent, full-time Sydney, Brisbane or Melbourne based role This role will be responsible for overseeing a portfolio of high value and complex specialty claims (Professional Indemnity and...

  • Claims Coordinator

    1 week ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypePermanentReferenceBHIndustryCall Centre & Customer ServiceSalaryper annum - Min: AUD Max: AUD 70000Passionate about customers and guiding them through from start to finish? This one is for youDuties: Deliver high quality customer service Manage a portfolio of claims at various complexity levels Investigate claims and provide accurate assessment...

  • Claims Assessor

    1 week ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypePermanentReferenceBH-369849IndustryCall Centre & Customer ServiceSalaryper annum - Min: AUD Max: AUD 70000Passionate about customers and guiding them through from start to finish? This one is for youDuties: Deliver high quality customer service Manage a portfolio of claims at various complexity levels Investigate claims and provide accurate...

  • Commercial Claims Specialist

    1 week ago

    Sydney, New South Wales, Australia Suncorp Group Full time

    Take the next step. Be part of something bigger at Suncorp.Commercial Claims Specialist - Agencies and SchemesCollaborate across the business to design and deliver solutions that will serve evolving customer needs and drive an exceptional customer service cultureDesign and operationalise governance processes in relation to external claims management...