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Case Manager

3 months ago

Redfern, New South Wales, Australia The Salvation Army Full time

Number of Positions Available: 2

Start your journey with The Salvation Army today

We are seeking individuals who resonate with our mission and values. If you possess the dedication and motivation to take on a challenging yet fulfilling role, we encourage you to explore our current job openings.

ABOUT US

The Salvation Army is a Christian organization and one of the largest and most respected charities in Australia. Every year, we assist thousands of Australians in finding hope amidst various personal hardships. Joining The Salvation Army provides you with the opportunity to utilize your professional skills and expertise to truly make a difference in the lives of those in need.

Why this position is important

The Salvation Army (TSA) offers a range of services nationwide to support survivors of modern slavery. This includes the innovative Additional Referral Pathway program, designed to identify and refer victim-survivors to the Support for Trafficked People Program (STPP).

The Additional Referral Pathway (ARP) will adopt a collaborative multi-agency strategy to locate, screen, and evaluate victim-survivors throughout Australia for potential referral to the STPP. Concurrently, it will address immediate safety and welfare requirements through short-term interventions. The Additional Referral Pathway is scheduled to commence service delivery in July 2024.

About the position

We are in search of a knowledgeable and proactive Case Manager to oversee screening, assessment, and short-term case management interventions within The Salvation Army's Additional Referral Pathway (ARP) Program. This role aims to support the recovery journey of victim-survivors who are in the midst of or escaping modern slavery.

Accountable to the Team Leader, this is a full-time fixed-term position (18 months) located in Redfern, NSW. Compensation and terms align with the SCHADS Award, Level 5.

Key responsibilities
  • Collaborate with a person-centered, trauma-informed, and comprehensive approach in a dynamic service delivery environment to ensure optimal outcomes for all seeking our aid.
  • Provide suitable and high-caliber support to individuals (adults, youth, and children) who have encountered or are at risk of modern slavery, human trafficking, and related practices.
  • Conduct assessments for signs of modern slavery, risk evaluation, safety planning, short-term case management, and referrals, with the goal of assisting clients in maintaining safety and accessing support channels.
  • Work jointly with the ARP team and partner organizations to achieve favorable client results and offer an all-encompassing client-focused service, including utilizing No Wrong Door pathways to enhance community-based support for individuals not eligible for referral to the Support for Trafficked People Program.
Requirements
  • Bachelor's degree in social work, welfare, community development, or a related field OR demonstrated extensive sector knowledge and skills obtained through prior roles, experience, and education/training.
  • Possession of a valid and current NSW Employee Working with Children Check.
  • Possession of a valid NSW Driver's License.
  • Experience in the modern slavery, family violence, asylum seeker, refugee, and/or migrant support service sector.
  • Ability to effectively engage with individuals from varied cultural and linguistic backgrounds.
  • Ability to effectively work with individuals who have endured violence, abuse, and trauma.
Benefits

Being a registered NFP offers eligible employees substantial benefits, including:

  • NFP salary packaging ($15,900 tax-free) in addition to meals and entertainment benefits ($2,650)
  • Flexible work arrangements
  • Health, fitness, and financial perks
  • 12 weeks of paid parental leave
  • Up to 8 weeks of annual leave through our purchase leave program
  • Up to 5 days of paid leave annually for 'volunteering' in a TSA initiative
  • Career with a purpose that generates positive social and environmentally friendly impacts
  • Employee Assistance Program - Confidential counseling services
  • Opportunities for professional growth
  • An inclusive and dedicated team culture
  • Contribution to positively impact the lives of others through your professional role