Systems Coordinator

2 weeks ago

Melbourne, Victoria, Australia Resolve Insight Full time
Work with a growing, inclusive and diverse team

  • Elevate and fasttrack your career
  • Centrally based office
  • About us._
Resolve Insight is specialised in creating cutting-edge tools and services for Digital Construction and the AECO industry.

Our vision is to position our R&D and services at the core of the construction industry digital transformation and deliver augmented ecosystems for the entire lifecycle of each project.

We are a highly flexible team with multi-disciplinary expertise driven by our passion to make a positive impact in our industry, clients and projects.


  • The opportunity._


With a healthy pipeline of work, we are looking for an experienced and talented Systems Coordinator to join our team.

The role is new and unique in our business, allowing for great scope to make it your own and a significant impact.

The purpose is to ensure that our technology systems, in particular Office 365, are being used effectively and efficiently to support our group's the business operations, and design and develop new systems and processes as required.

You will work closely with the construction managers and teams to understand their needs and ensure that our systems are tailored to support their work.

We are a fast-paced and growing company, looking for passionate people that thrive on success and take pride in the quality of their work.


  • Your skills and experience._

What you will do:

  • Engage stakeholders to establish outcomes, requirements and actions
  • Drive Innovation and Integration across company processes and systems
  • Coordinate the configuration and technical maintenance of Kapitol Group's Microsoft Office 365 systems
  • Manage the development and implementation of ongoing support systems and processes through the use of O365 platforms
  • Troubleshoot and propose action plans for basic and difficult issues and provide regular updates ahead of resolution
  • Support the leadership and all construction teams with technical guidance and training
  • Continuously improve Kapitol Group's O365 services management
  • Collaborate with internal and external IT support as required
  • Coordinate alignment and updates of multiple digital platforms including, but not limited to; Aconex, BIM360, PROCORE, Hammertech, PowerBI

What you will bring:

  • A passion for the technology industry and creating great systems
  • Exposure to the Construction / Property sector and associated software systems (desirable)
  • Tertiary qualifications in IT, Computer Engineering, or equivalent degree and experience
  • Circa 5 to 8+ years' experience in a similar Office 365 system
  • Advanced knowledge and experience with Microsoft Office 365, e.g. SharePoint Online, Power BI, Teams, Exchange, Azure
  • Thorough understanding of systems and network design, development, implementation and end user training
  • Excellent communication skills with the ability to influence and engage stakeholders at all levels, including coordination with IT teams
  • Capable of working autonomously and embracing the ownership and accountability of your role
  • Welldeveloped project management, problem solving, troubleshooting, time management and organisational skills
  • A strong team focus
  • Resolve is a destination company._
We have a fantastic work culture that is based on passion and collaboration. Our clients include prominent developers, builders, contractors and the like.

We offer opportunities for fast-tracked career development (we're a growing company and you can come on the journey with us).

A central, CBD-based office location is our home base. We embrace hybrid working and as such, we provide flexible working options and industry-leading working conditions.

  • Resolve is committed to providing an equitable, inclusive and diverse working environment._
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