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IT and System Coordinator

3 months ago

Melbourne, Victoria, Australia The Hassett Group Full time

ABOUT US:


Our client are an award-winning Global design studio known for delivering meaningful projects across urban design, architecture, and interiors with Head Office Located in Melbourne.

They are currently looking for a skilled and experienced IT and Systems Coordinator.

ABOUT THE ROLE:

  • Responding to, and timely resolution of, helpdesk tickets both facetoface and remotely
  • Setting up new staff accounts, equipment and performing IT inductions
  • Active Directory administration and support
  • Accurately maintaining and updating asset management software
  • Creating and maintaining knowledge base guides
  • Escalating support requests amongst the team as required
  • Supporting and troubleshooting CAD Applications
  • Managing, monitoring, and deploying software licensing
  • Monitoring and reporting on cloud services and tools
  • Working closely with partner organisations to assure the efficient operations of our Azure
platform.

improvements and changes in IT systems.

Also getting the chance to learn and gain experience in:

  • Working within a cloud platform delivered via Infrastructure as Code.
  • Managing cloud hosted VDI systems enabling CAD workloads from distributed compute.
  • Have support of internal teams and Microsoft partners to assist you on your cloud journey.
  • Change management in a geographically distributed organisation.

KEY REQUIRMENTS:

  • 24 years relevant experience required.
  • IT Support Level 2 is preferred.
  • Have excellent interpersonal, written, and verbal communication skills and the ability to.
develop productive working relationships and manage those relationships with maturity and

confidence.

  • Having the ability to manage multiple priorities and to work under pressure with a degree of
autonomy.

  • Utilise effective problemsolving skills to make informed, timely, and effective decisions.
  • Have a positive, cando attitude, ready to jump on to whatever task is required.