CRM Campaign Specialist

1 week ago

Parkville, Victoria, Australia University of Melbourne Full time

About the Role

Join our team as a CRM Specialist and dive into the exciting world of student communications You'll be part of a dynamic team of 20 experts, all focused on revolutionising how we connect with students through email campaigns and automation. Reporting to the CRM Campaign Manager, you'll work closely to craft and execute CRM emails that take student journeys to the next level. But that's not all – you'll also have the opportunity to lend your expertise to email migration strategies and drive the analysis and enhancement of our communications. Expect to engage with stakeholders regularly, making your mark in the ever-evolving landscape of student engagement.

Your responsibilities will include:

Collaborating with colleagues and stakeholders to design and deliver outstanding email journeys for future and current students Understanding the broader requirements of Student Services to support the migration of emails onto the CRM Supporting the planning and technical implementation of SASS CRM communications activities and identifying improvement opportunities Investigating technical issues and partnering with specialist teams to resolve.

Who we are looking for
 Are you experienced in building and sending emails within a CRM? We are looking for a campaign specialist with expertise in applying web analytics and producing concise insights that inform decisions and enhancement. You will have a solid knowledge of digital marketing solutions, techniques, and best practices. You have highly effective verbal and written communication skills and are familiar with user communication journeys.

You will also have:

Sound knowledge of, and experience with customer relationship marketing/communications Experience with building emails and executing email sends from Salesforce Marketing Cloud or equivalent platforms. Experience partnering in a challenging and changing environment to deliver business outcomes – with a focus on stakeholder management, negotiation and collaboration. Solid knowledge of and experience with business analysis reporting platforms such as MS Excel, Word and PowerPoint as well as other reporting solutions , Google Data Studio

For further information regarding responsibilities and requirements please refer to the attached PD.

Please note: Visa sponsorship is not available for this position . This role requires current valid work rights for Australia.

Your new team – Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers well-being and scholarly services to students and staff.

What we offer you
 In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

The University of Melbourne
We're tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
 We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

  • Associate Director, Data-driven Marketing

    1 week ago

    Parkville, Victoria, Australia University of Melbourne Full time

    Job no:Location:ParkvilleRole type:Full- time; Fixed term - to 31 Dec 2023.Department/School:Advancement; Communications & MarketingSalary:Senior Manager 1 Secondment to 31 Dec 202 Development Opportunity Usercentric CRM marketing The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our...

  • Digital Marketing Officer

    1 week ago

    Parkville, Victoria, Australia University of Melbourne Full time

    About the Role Based in the Peter Doherty Institute for Infection and Immunity, the Digital Marketing Officer is a key member of the Communications Team, responsible for managing and optimising the Institute's digital channels, including the website, intranet, CRM, and social media. Reporting to the Head of Marketing and Communications, this role involves...

  • Senior Communications Advisor

    1 week ago

    Parkville, Victoria, Australia theroyalch Full time

    The Hospital: The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive". RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation. RCH has cared for the children and young...

  • Donor Relations Officer

    1 week ago

    Parkville, Victoria, Australia Murdoch Childrens Research Institute Full time

    Work in Parkville, just a hop away from the CBD, Melbourne Zoo & Queen Victoria MarketsAttractive salary + superFull time ongoing positionJoin our Impactful Team: Donor Relations Officer WantedWhat's in it for you?Maximise your pay through salary packaging including entertainment and novated leasesEnjoy flexible working optionsOngoing career development and...

  • CRM Campaign Specialist

    1 day ago

    Parkville, Australia University of Melbourne Full time

    About the Role Join our team as a CRM Specialist and dive into the exciting world of student communications! You'll be part of a dynamic team of 20 experts, all focused on revolutionising how we connect with students through email campaigns and automation. Reporting to the CRM Campaign Manager, you'll work closely to craft and execute CRM emails that...

  • CRM Campaign Specialist

    4 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0062485 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Strategy and Culture **Salary**:UOM 7 - $96,002 - $103,921 p.a. plus 17% super - **Plan, execute, and optimise multichannel marketing campaigns via CRM to drive engagement with and donations from our global alumni and donors.**: - **Opportunity to work with...

  • CRM Campaign Specialist

    3 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0062485 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Strategy and Culture **Salary**:UOM 7 - $96,002 - $103,921 p.a. plus 17% super - **Plan, execute, and optimise multichannel marketing campaigns via CRM to drive engagement with and donations from our global alumni and donors.**: - **Opportunity to work with...

  • CRM Campaign Specialist

    2 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0060292 **Location**:Parkville **Role type**:Full time; Continuing **Department/School**:Student and Scholarly Services (SASS) **Salary**:UOM 7 - $106,432 - $115,211 p.a. plus 17% super - Make your impact. - Add value to student communications using your CRM expertise to make data driven decisions. - Brilliant benefits and a flexible hybrid work...

  • CRM Campaign Manager

    3 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0037347 **Location**:Parkville **Role type**:Full time; Fixed term **Department/School**:Strategy and Culture **Salary**:UOM 8 - $115,137 - $124,622 p.a. plus 17% super (pro rata for part-time) - Manage, optimize and execute a data driven marketing strategy - Further develop both your people management skills and technical ability - $115,137 -...

  • Campaign Officer, Australian Institute for

    3 days ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0049979 **Location**:Parkville **Role type**:Full-time; Fixed term until December 2026 **Department/School**:Advancement **Salary**: UOM 6 - $92,749- $100,397 p.a. plus 17% super (pro rata for part-time) - Become a member of our fun, collaborative team to support job satisfaction - Further your experience within Advancement at the University of...

  • Communications & Engagement Specialist

    3 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0057633 **Location**:Parkville **Role type**: Full-time; Continuing **Department**:Student Information Team - Student and Scholarly Services **Salary**:UOM 7 $102,338 - $110,780 p.a. plus 17% super - Influence strategic initiatives and advocate for effective student communication. - Amplify student voices through innovative communication...

  • Marketing Specialist

    2 months ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0061563 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Advancement, Communications & Marketing **Salary**:UOM 8 - $115,137 - $124,622 p.a. plus 17% super - Design integrated marketing campaigns that cultivate deeper engagement and fuel fundraising success - Showcase your marketing and people management skills all in...

  • Associate Director, Data-driven Marketing

    2 months ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0055738 **Location**:Parkville **Role type**:Full - time; Fixed term - to 31 Dec 2023. **Department/School**:Advancement; Communications & Marketing **Salary**:Senior Manager 1 - Secondment to 31 Dec 2023 - Development Opportunity - User-centric CRM marketing - The University of Melbourne would like to acknowledge and pay respect to the...

  • Communications Lead

    1 week ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0062119 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Student and Scholarly Services **Salary**:UOM 8 - $115,137 - $124,622p.a. plus 17% super - Craft and deliver impactful student communications. - Lead a dynamic team - Brilliant benefits and a flexible hybrid work environment! **About the Role** Working...

  • Web Producer

    1 week ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0062103 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Student and Scholarly Services - Student Communication **Salary**:UOM 6 - $92,749 - $100,397 p.a. plus 17% super - Advise on web design and content and drive web projects in our vibrant team. - Enhance student communication experiences. - Brilliant benefits and a...

  • Segmentation Lead

    3 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0037312 **Location**:Parkville **Role type**:Full time; Fixed-term **Department**:University Communications and Marketing **Salary**:UOM 8 - $115,137 - $124,622 p.a. plus 17% super (pro rata for part-time) - Improve the user experience of the University's marketing campaigns - Join a growing team and progress your career - $115,137 - $124,622,...

  • Marketing Specialist

    10 hours ago

    Parkville, Australia University of Melbourne Full time

    About the Role As our Marketing Specialist, you will provide strategic marketing advice to Faculty leaders and implement targeted initiatives that drive audience advocacy, acquisition, and retention. Your role will span across students, alumni, and research/industry sectors, collaborating closely with key stakeholders and under the guidance of the...

  • Marketing Specialist

    2 months ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0048501 **Location**:Parkville **Role type**:Full time; Fixed-term for 12 months **Department/School**:University Colleges and Residential Life **Salary**: UOM 7 - $98, 402 - $106, 519 p.a. plus 17% super - Deliver and implement the marketing and occupancy plan to meet the University’s occupancy targets and student recruitment strategy -...

  • Digital Marketing Officer

    3 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0056712 **Location**:Parkville **Role type**:Full-time; Fixed-term for 9 months (parental leave cover) **Faculty**:Faculty of Medicine, Dentistry and Health Sciences **Department**:The Peter Doherty Institute for Infection and Immunity **Salary**:UOM 6 - $96,459 - $104,413 p.a. plus 17% super - Lead an exciting project to redevelop the Doherty...

  • Donor Relations Manager

    4 days ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0052752 **Location**:Parkville **Role type**:Full-time, Continuing **Department**:Advancement **Salary**:UOM 8 - $115,137 - $124,622 p.a. plus 17% super - Develop and deliver tailored stewardship and engagement activities for a portfolio of major and principal gift donors. - Join a growing team that fosters collaboration and a culture of...

  • Manager, Digital

    2 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0061997 **Location**:Parkville **Role type**:Full-time; Continuing **Department**:Student and Scholarly Services **Salary**:UOM 9 - $134,320 - $139,749 p.a. plus 17% super - Drive impactful change and university-wide enhancements in current student communications through strategic partnerships. - Brilliant benefits and a flexible hybrid work...

  • Digital Marketing Officer

    3 weeks ago

    Parkville, Australia University of Melbourne Full time

    About the Role Based in the Peter Doherty Institute for Infection and Immunity, the Digital Marketing Officer is a key member of the Communications Team, responsible for managing and optimising the Institute's digital channels, including the website, intranet, CRM, and social media. Reporting to the Head of Marketing and Communications, this role...

  • Regular Giving Manager

    3 weeks ago

    Parkville, Australia University of Melbourne Full time

    **Job no**: 0057998 **Location**:Parkville **Role type**:Full time; Continuing **Department/School**:Advancement **Salary**:UOM 8 - $110,709 - $119,829 p.a. plus 17% super The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples,...

  • Content Coordinator

    3 days ago

    Parkville, Australia University of Melbourne Full time

    **Job no**:0052840 **Location**:Parkville **Role type**:Full time, Fixed-term for 12 months **Department**:Strategy and Culture **Salary**:UOM 6 $92,749 - $100,397 p.a. plus 17% super - Coordinate content development across multiple mediums and platforms - Build a diverse skill set in content creation and project management, fostering valuable relationships...