Workshop Administrator

2 weeks ago

Hobart, Tasmania, Australia Avis Budget Group Full time

About Avis Budget Group
We don't just rent cars. We're changing the way people move.

Across our world-famous brands -
Avis, Budget, Zipcar, and Apex:

- we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.


About the Role


The Workshop Administrator completes all administrative tasks in relation to the maintenance and damage of the fleet, for all Brands across Pacific, in a timely and efficient manner.

The Workshop Administrator performs duties and provides services which reflect the Company's values.

Essential duties and responsibilities, shown below, will vary accordingly based on the location, team size, brand and any specialised or specific requirements.


What you'll do

  • Answering phone enquiries and providing breakdown assistance when necessary.
  • Processing accident reports and quotes in applicable internal systems
  • Raise, maintain and receipt Purchase Orders
  • Ordering parts where applicable
  • Processing invoices for payment in applicable internal systems
  • Liaising with vehicle repairers on quotes and invoices where applicable
  • Liaising with internal and external customers in relation to accident damage
  • Dealing professionally with internal and external customers in the course of carrying out duties.
  • Having an in depth knowledge of ABG Systems and an understanding of the current policies and procedures.
  • Attend company/manufacturer training as necessary
  • Support local Remarketing Manager with administrative tasks where required
  • Adhering to Company Quality Assurance and Uniform Guidelines
  • Working efficiently and effectively in a team environment to maintain a culture of service excellence and accomplishing organisational goals under limited supervision
  • Driving vehicles as required.
  • Other reasonable duties as requested by the Service Manager.

What we're looking for

  • Applicants must have a full and valid driver's licence, Mechanic related knowledge and skills are highly regarded
  • Previous experience in an administrative role, experience within the car rental industry is highly regarded
  • Proactive approach with high level problem solving skills
  • Excellent communication skills and customer service skills
  • High level attention to detail
  • Comprehensive knowledge of Microsoft Office Excel, Outlook, Word and iCloud based system
  • The ability to manage multiple tasks simultaneously

Benefits and Perks
-
Competitive Salary Package:

-
Wellbeing programme incl.
life insurance +
discounted health insurance +
superannuation options

  • Access to
    Perkbox discounts and offers
    with hundreds of retailers and big brands, including on cinema tickets
    , fitness classes
    , shopping discounts **and much more
  • Employee discounts on
    car rental across Avis Budget Group
  • Employee Assistance Programme
    (EAP) provided by Converge 24/7 support for your mental health and wellbeing
-
Full training provided to help you achieve your goals & reach your potential

Cambridge

Tasmania

Australia

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