Program Support Officer

1 week ago

Hobart, Tasmania, Australia The Royal Australian College of General Practitioners (RACGP) Full time
Leading health org committed to improving health of Australian communities
- $84, 445 plus 10.5% super, Flexible hybrid location

  • 1 x Full time permanent opportunity February 2023 start

About the RACGP


The Royal Australian College of General Practitioners (RACGP) is the peak representative organisation for general practice, the backbone of Australia's health system.

We are currently undertaking a complex transition program to establish a new Profession-Led, Community-Based Training (PLT) capability to train medical doctors in General Practice as a key component of the Department of Health's Australian General Practice Training (AGPT) Program.

The PLT transition is a fundamental change to the delivery of GP training in Australia, providing an opportunity to improve the quality, safety, and accessibility of GP services for all Australians.


About you
As our,

_Program Support Officer _you will work in a highly collaborative and coordinated way with the Program Delivery Managers, Training Coordinators and Regional Medical Education team to deliver a customer-centric, optimally efficient, general practice education and training program.

To thrive in this role, you'll have:

  • Proven administration skills and/or event coordination
  • Excellent communication skills
  • Intermediate to Advanced skill in MS Office, online learning management and customer relationship management systems
  • A proven track record in managing the coordination of competing tasks and priorities

About the opportunity
Reporting to

_Regional Operations Manager, _you'll undertake administrative support tasks and provide back-up for other Program Support Officers within the local and regional area. You'll have well-honed customer service and administration skills that are applied across a variety of activities and projects externally and internally. Identifying and implementing continuous improvement in work practices is an important focus for this role.

In addition, you'll:

  • Coordinate administrative tasks relating to the AGPT program delivery including:
  • supporting the 'process of recognition of prior learning' assessment for new cohort registrars
- compiling Completion of Training (COT) documentation
- assisting with the coordination of the submission of registrar learning plans for each training term

  • Assist to create and maintain manuals, workflows procedures and standard operating procedures
  • Monitor and ensure the currency of training agreements for each facility and support the accreditation and reaccreditation processes including attending training facility visits where appropriate
  • Coordinate end to end administrations of registrar education workshops and assessment activities, including:
  • central workshops
- regional education days

The Benefits

  • Full charitable salary packaging arrangements
  • Hybrid working arrangements
  • The Core Academy
  • Highprofile health and education organisation where progressive leadership, innovation integrity, collaboration and accountability are valued.

To apply
***Click on the 'Apply' button to submit your CV and cover letter as one document.


Towards the end of the process, applicants will be asked to complete pre-employment screening, which may include reference checks and/or a National Police Check.

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