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Recovery Support

4 months ago

Melbourne, Victoria, Australia Wall Street Full time
Work for a progressive and innovative Fintech company based in Toorak

  • Entry level applicants encouraged to apply
  • Amazing workplace culture, where you are supported and rewarded

Come and join Australia's most open-minded lender, Bizcap


Since the company's inception in 2019, Bizcap has helped more than 21,000 happy customers get the finances they need to take their businesses to the next level, funding more than $850 million in loans.

With our award winning products and customer service, we are one of the foremost FinTechs in our field.

We know people are our most valuable asset and we're actively looking for great individuals to join our team, make an impact and most importantly love what they do


Working at Bizcap means you'll be part of a fast-paced work environment, where staff members are rewarded with trust and autonomy to perform their roles.

Our colleagues are proactive, inquisitive and take ownership of their tasks, striving to maintain a high standard of performance.

We embrace diversity in our people and our thinking, providing a collaborative and respective workplace for all.

What's in it for you?

  • Opportunity to progress your career & make a mark in the industry
  • Competitive salary
  • Be part of a fun & engaged team, with regular all out company events and activities and weekly companywide lunches.
  • Amazing workplace culture (We've won awards for it)
  • Brand new office based in Toorak Village

About the Role:

What you'll be doing:

  • Responsible for responding to customer enquiries or more complex customer needs through a variety of communication channels.
  • Engagement with a network of internal and external stakeholders, taking ownership through to resolution. This is then effectively communicated to the customer and involves direct customer contact.
  • Set clear payment terms with customers and ensure that they understand the consequences of not paying on time.
  • Inbound and Outbound Credit calls to get cash and promises to pay off delinquent accounts.
  • Supporting other credit activities as required
  • Ensure Bizcap's reputation is well managed through the delivery of the customer experience

About You:

  • Driven and eager to learn
  • Customer service experience (any industry)
  • Out of the box thinker
  • Team player
  • Fantastic written and verbal skills

_No financial experience required. Applicants from all backgrounds and entry level applicants are encouraged to apply_

Awards & Recognition:

2023 Finalist - Fintech Australia: Best Workplace Diversity

2023 Female Fintech Leader of the Year

2022 Winner - We

Money Awards:
Best for Small Business Loans

2022 Winner - We

Money Awards:
Outstanding Customer Services - Business Loans

2022 Finalist - We

Money Awards:
Best Innovation in Business Lending

2021 Finalist - Fintech Australia: Employee Culture and Diversity

2020 Finalist - Fintech Australia: Emerging Fintech Organisation of the Year

2020 Finalist - Fintech Australia: Excellence in Business Lending

2020 Finalist - My Business: Fintech Business of the Year


Join our thriving and innovative team at Bizcap, where you can make a difference and shape your future in a dynamic and supportive environment.

If this role sounds like a great fit for you and you'd like to join an exciting and growing team, **APPLY NOW