Assistant Facilities Manager

2 weeks ago

Sydney, New South Wales, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:


The role oversees the day to day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs.

A key aspect of this role is engagement with other service partners such as Security and Client Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests.


A snapshot of the role:

Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests
Assisting in major works owner (power down planning, execution and new/refurbishment project management)

To assist the ONSITE team in the day to day work and oversee Vendor management for the preventative maintenance of all equipment.

To assist the engineering manager to review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned.

Ensure that Operational problems are promptly brought to the attention of the Engineering Manager.
Incident management support including 24/7 on call for incident management in corporate real estate buildings and Colocation Data Centre's
Cleaning inspections and fortnightly meetings with cleaning manager (includes raising any issues raised)
Oversee office premises and delivery of workplace experience and services for users
Coordinate with vendors to ensure facilities services are delivered on a timely manner

Sound like you?

If you're a confident self-starter, and you love building client relationships then this is the role for you You've got excellent communication skills and a strong customer service focus.

You adopt a hands-on approach to problem solving and can juggle multiple tasks in a dynamic workplace. You think on-the-go and can collaborate with multiple stakeholders with ease.

Additionally you possess:

Minimum of 2 years of relevant experience in Facilities environment.
Thorough understanding of Facilities management.
Good understanding of facilities end to end processes.
Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions
Excellent verbal and written communication skills as well as presentation skills
High energy, flourishes in fast pace, dynamic environments
Customer-centric skills
Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Strong analytical, organization and administration skills
Ability to effectively communicate and interact with all levels of people

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sight and imagine where JLL can take you...

At JLL, we value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia.

With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.


Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We'

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