Current jobs related to Client Care Representative - North Melbourne, Victoria - The Lost Dogs Home

  • NDIS Care Manager

    2 weeks ago

    Melbourne, Victoria, Australia Infinity Supports Care Full time

    About the RoleInfinity Supports Care is seeking a seasoned and passionate community care professional to join our team as an NDIS Care Manager. This is a full-time permanent position based in the Melbourne Metropolitan area.Key ResponsibilitiesCollaborate with clients, caregivers, and representatives to craft flexible, personalized, and culturally...

  • NDIS Care Manager

    2 weeks ago

    Melbourne, Victoria, Australia Infinity Supports Care Full time

    Job Description**Job Title:** NDIS Care Manager - Client Adviser**Job Summary:** Infinity Supports Care is seeking a highly skilled and experienced NDIS Care Manager to join our team. As a Client Adviser, you will play a critical role in providing independent, continuous advice and guidance to our clients across Melbourne.**Key Responsibilities:**Review...

  • Client Liaison Officer Assistant

    1 week ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About UsColbrow Care is a third-generation Australian family-owned and operated company that has been delivering excellence in nursing and care services since 1957.We are committed to providing personalized care solutions and services to Australian families, enabling them to live in the comfort of their own homes as independently as possible for as long as...

  • Client Service Representative

    6 days ago

    Melbourne, Victoria, Australia Canadian Imperial Bank of Commerce Full time

    About the RoleWe're seeking a talented Client Service Representative to join our Personal and Business Banking Team. As a key member of our Banking Center, you'll provide exceptional client service, leveraging your knowledge of financial services products to help clients achieve their goals.Key ResponsibilitiesEngage with clients to understand their needs...

  • Client Liaison Officer Assistant

    2 days ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About UsColbrow Care is a third-generation Australian family-owned and operated company that has been providing excellence in nursing and care services since 1957.We are committed to delivering exceptional personalised care solutions and services to Australian families, enabling them to live in the comfort of their own homes as independently as possible, for...

  • Client Growth Specialist

    1 week ago

    North Melbourne, Victoria, Australia DPV Health Full time

    {"title": "Client Growth Specialist", "content": "Unlocking Client PotentialAt DPV Health, we're committed to delivering exceptional client experiences that drive growth and satisfaction. As a Client Growth Specialist, you'll play a pivotal role in ensuring our clients receive the best possible care and support.Key Responsibilities:Develop and implement...

  • Client Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About UsColbrow Care is a reputable and established provider of nursing and care services, with a strong commitment to delivering exceptional care solutions to Australian families.We pride ourselves on our personalized approach, ensuring that our clients receive the highest quality of care in the comfort of their own homes.Our team of dedicated professionals...

  • Client Liaison Officer

    2 weeks ago

    Melbourne, Victoria, Australia Colbrow Care Full time

    About UsColbrow Care is a reputable and established provider of nursing and care services, with a strong commitment to delivering exceptional care solutions to Australian families.We pride ourselves on our personalized approach, ensuring that our clients receive the highest quality of care in the comfort of their own homes.Our team of dedicated professionals...

  • Client Services Representative

    2 weeks ago

    Melbourne, Victoria, Australia PATH4 Group Full time

    About PATH4 GroupPATH4 Group is a professional organization in the logistics industry, known for its adaptability and flexibility. We thrive in today's fast-paced market by fostering a supportive and positive work environment, prioritizing work-life balance.The RoleWe are seeking a skilled Client Services Representative to join our Customer Service team at...

  • Client Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Randstad Full time

    About the RoleWe are seeking a highly skilled and empathetic Client Service Representative to join our team at Randstad. As a Client Service Representative, you will play a critical role in assisting customers facing financial hardships and providing holistic hardship treatment solutions tailored to their specific situations.Key Responsibilities:Assist...

  • Strategic Client Growth Officer

    2 weeks ago

    North Melbourne, Victoria, Australia DPV Health Full time

    Unlocking Client PotentialThe Client Experience Specialist is a pivotal role ensuring strategic client growth and improving client experience, particularly when joining DPV Health. This position is responsible for converting potential client enquiries to new clients, meeting demands of the community and strengthening client relationships, and building DPV...

  • Strategic Client Growth Officer

    2 weeks ago

    North Melbourne, Victoria, Australia DPV Health Full time

    Unlocking Client PotentialThe Client Experience Specialist is a pivotal role ensuring strategic client growth and improving client relationships, particularly with DPV Health. This position is responsible for converting potential client inquiries to new clients, meeting demands of the community, and strengthening client relationships, and building DPV...

  • Care Manager – Home Care Packages Specialist

    6 days ago

    North Melbourne, Victoria, Australia DPV Health Full time

    About the RoleWe are seeking an experienced Care Manager to join our team at DPV Health. As a Care Manager, you will play a vital role in working collaboratively with our service teams to develop and implement care plans that are flexible, personalized, and culturally appropriate.Key ResponsibilitiesReview intake information, engage new clients, establish...

  • Aged Care Support Worker

    2 weeks ago

    North Melbourne, Victoria, Australia DPV Health Full time

    About the RoleWe are seeking experienced Aged Care Support Workers to join our Centre-Based programs in delivering high-quality care and support to individuals in need.Key ResponsibilitiesDevelop and facilitate group programs that cater to the unique needs and goals of our clients.Provide direct support to individuals during program delivery, including...

  • Speech Pathologist

    2 weeks ago

    North Melbourne, Victoria, Australia DPV Health Full time

    About the RoleWe are seeking a highly skilled and experienced Speech Pathologist to join our Adult Speech Pathology service at DPV Health. As a Speech Pathologist, you will play a vital role in providing high-quality speech pathology assessments, management, and intervention to adult clients with communication and swallowing difficulties.Key...

  • Import Client Services Representative

    2 weeks ago

    Melbourne, Victoria, Australia Pace Appointments Full time

    About the CompanyPace Appointments is a leading recruitment agency specializing in placing top talent in the logistics and transportation industry.About the RoleWe are seeking a highly skilled and experienced Import Client Services Representative to join our client's dynamic Client Services Team. As the primary point of contact for a portfolio of clients,...

  • Import Client Services Representative

    2 weeks ago

    Melbourne, Victoria, Australia Pace Appointments Full time

    About the CompanyPace Appointments is a leading recruitment agency specializing in placing top talent in the logistics and transportation industry.About the RoleWe are seeking a highly skilled and experienced Import Client Services Representative to join our client's dynamic Client Services Team. As the primary point of contact for a portfolio of clients,...

  • Client Services Representative

    2 weeks ago

    Melbourne, Victoria, Australia CARE Super Pty Ltd Full time

    About the RoleCareSuper Pty Ltd is seeking a highly skilled Client Services Specialist to join our Outbound Engagement team. As a key member of our team, you will play a vital role in educating and engaging with our members, providing them with valuable information and support to help them achieve their financial goals.Key Responsibilities:Member Engagement:...

  • Client Care Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Baptcare Careers Full time

    Client Care SpecialistFull-time permanent positionFlexible work arrangementCompetitive remuneration with salary packaging optionsAbout Our OrganizationAt Baptcare, we prioritize care. Our Mission and Vision are embodied in our WE CARE Values: for our residents, customers, clients, partners, and supporters; serving individuals from the very young to the...

  • Client Services Representative

    2 weeks ago

    Melbourne, Victoria, Australia Pace Appointments Full time

    Customer Support Specialist (International Logistics) Full-Time Company Overview: Pace Appointments is representing a prominent player in the International Freight Forwarding sector, currently in search of a dedicated Customer Support Specialist to enhance their vibrant Client Services team. Role Overview: An exciting opportunity has arisen within...

Client Care Representative

3 months ago

North Melbourne, Victoria, Australia The Lost Dogs Home Full time
Job Overview

WORK TYPE:

  • Full Time, Part Time
    LOCATION:
  • North Melbourne
    JOB TYPE:
  • Veterinary Services
    DATE POSTED:
  • 26 Apr 2024 AUS Eastern Standard Time
    APPLICATIONS CLOSE:
  • 12 May 2024 AUS Eastern Standard Time
    Client Care Representative, Frank Samways Veterinary Clinic

Full Time role (76 hours per fortnight)

Part Time role (30 hours per fortnight - Thurs & Fri)

About us


The Lost Dogs' Home is one of Australia's most iconic animal welfare organisations, dedicated to caring for and rehoming thousands of lost and abandoned dogs and cats each year.

We are committed to making a positive impact on the lives of these animals and the community.


Frank Samways Veterinary Clinic modern, purpose-built clinic, providing full veterinary services to the public, adopters, and foster carers of The Lost Dogs' Home, with all proceeds of the clinic going directly back into helping the shelter animals.


We are currently looking for a
Full Time &
Part Time
Client Care Representative to be based in our clinic located in North Melbourne.

This role represents and projects the professional image of the practice because it is the first point of contact for our established clients, new callers, and first-time visitors.


About our team:


Our friendly, supportive team of Client Care Representatives enjoy the rush and excitement of working in a fast-paced vet clinic and have a passion for customer service and animal care.

Our team is constantly learning new things with a wide variety of cases and animals coming through the doors each day, and the best part of the role is the amazing views of the dog park across the street

About the role:


The Client Care Representative role plays an important part in the excellent service we provide to our clients and their fur babies.

This role will involve juggling multiple priorities at once as you greet and check in clients and manage a busy daily task list.


Some main responsibilities are:

  • Greeting clients and patients and answering enquiries,
  • Receiving, screening and redirecting all incoming calls,
  • Scheduling appointments including reminder information,
  • Triaging consultations, emergencies & walk in appointments,
  • Organising courier collections for blood samples,
  • Recommending suitable diets, and products for different pet needs and life stages,
  • Preparing invoices, receive payments and reconcile banking accuratel,
  • Stock control including ordering, receiving and entering of goods.

About you:


We are looking for someone who thrives in a fast-paced environment and has a strong interest or experience in animal health and pet care.

This role would suit someone who has studied in the animal field and is looking to put their theory into practice.


We are also looking for someone who has:

  • Experience working as a receptionist or nurse in a busy clinic environment (desirable),
  • Excellent verbal and written communication skills,
  • Proficient time management and multitasking skills,
  • Warm, friendly, and caring attitude toward clients and their pets,
  • The ability to provide knowledgeable healthcare advice for owners,
  • Ability to work a rotating roster of shifts between the hours 7.30 am 7 pm,
  • Excellent customer service skills,
  • Flexibility to work weekends if required.

What you will get in return:

  • Fantastic career development and opportunities in the animal welfare field,
  • Discounts at Frank Samways Veterinary Clinic,
  • Access to our Employee Assistance Program and onsite counselling service,
  • Paid parental leave entitlements,
  • Access to our Foster Care Program,
  • A unique and friendly working environment, and regular social activities organised by the social club.


If you believe you have the skills and passion to be successful in this role please click the "Apply" button, ensuring you provide a cover letter and current resume.


Applications for this role will close Sunday 12 May at Midnight
**_ The successful applicant will be required to complete satisfactory background screening checks._